Advanced Utility Systems

Advanced Utility Systems develops AI-driven customer information and utility billing software for utility providers. Its systems are aimed at electric, water, gas and multi-service utilities, and are designed to simplify operations, automate workflows and improve customer interactions. The company operates in North America and the Caribbean and is a division of N. Harris Computer Corporation.

Its flagship product, CIS Infinity, is a customer information system platform for electric, water, gas and multi-service providers. It offers open APIs and integration capabilities intended to let utilities add functionality without accruing technical debt, and is available as both a cloud-optimized and an on-premise solution. The company also supplies customer engagement tools, mobile workforce management solutions and self-service portals for utility customers.

Technical work spans AI and machine learning, cloud computing, on-premise software, APIs and system integration, mobile workforce management, self-service portals, and security and compliance. The company emphasises integration with best-of-breed technologies and states that it holds SOC 2 and StateRAMP certifications. Its stated aim is to help utility teams work smarter and serve their communities better.