The Ideal Brand Specialist in the Flex space is a highly motivated self-starter with a strong commitment to delivering exceptional customer service. Thrives in dynamic environments, demonstrating the ability to seamlessly adapt to various business functions and operational nuances. They are flexible, resourceful, and capable of quickly integrating into new teams and workflows while maintaining a customer-first mindset.
A day in the life…
- Flexing into new AURs / Supplier relationships with limited ramp up time.
- Manage & meet vendor SLAs and escalations; organize your own workflow to meet deadlines provided by the business and vendors
- Gather information and prioritize completion of item set-up, maintenance, and systematic ordering execution
- Make educated decisions on data needs, product attributes, and classification to ensure speed and quality are met
- Understand retail math and decisions made on product setup (including pricing) and PO management needs – i.e. shifts of PO $)
- Complete supplier-specific analysis for buying office and brands
- Work to continuously improve standards, reducing defects in data, process, and operations
- Support onboarding of new brands; walk through operational practices and expectations
- Point of contact for internal teams and vendors; answer questions regarding item data, setup, and PO management
- Identify and communicate new best practices or efficiencies across the team
- Utilize tools and systems to support established business processes and any additional processes as business evolves
- Follow through on commitments; meet or exceed timelines
You own this if you have…
- Current Merch Ops Brand Specialist experience required; with SME expert knowledge within Item and Ordering, meeting all Merch Ops KPIs
- Demonstrated ability to seamlessly integrate into new business areas and collaborate effectively with diverse management styles and teams.
- Proven capability to independently take on and drive projects from initiation to completion, ensuring alignment with organizational goals and delivering measurable outcomes.
- Exceptional time management skills; 1+ year experience working on multiple time-critical issues simultaneously with accuracy/attention to detail
- Excellent interpersonal skills and the ability to form productive partnerships with brands and cross-functional teams
- Experience with analyzing data, identifying root cause and using data to tell a story
- Self-motivated, self-starter capable of working and independently and learning quickly
- Strong sense of team and demonstrated experience extending yourself to others
- Leadership skills; ability to train, mentor and possibly lead an effective and efficient team
- Superb problem-solving skills, solution-oriented mindset
- Ability to embrace and drive change and the desire to continue evolve, be curious & ever-changing
- Understanding of customer needs, wants, and expectations
Nordstrom is able to offer remote employment of this position in all US states except AR, CA, MS, MT, ND, SD, VT, WV, and WY.
We’ve got you covered…
Benefits
Our employees are our most important asset and that’s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:
- Medical/Vision, Dental, Retirement and Paid Time Away
- Life Insurance and Disability
- Merchandise Discount and EAP Resources
A few more important points...
The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.
Nordstrom conducts background checks and considers qualified applicants with criminal histories in a manner consistent with all legal requirements.
Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com.
Please be mindful that there may be legal notices and requirements related to this job posting that are specific to your state. Review the Career Site FAQ’s for relevant information and guidelines.
© 2022 Nordstrom, Inc
Management Level
Level 14 - Individual Contributor Track
$60,500.00 - $94,000.00 Annual
The wage range advertised may not be applicable to all locations. To verify the wage range for a particular work location, please refer to the Pay Range Lookup Tool.
Nordstrom’s base pay offer placement is within a position’s wage range. Placement in the position’s range is dependent on job-related factors such as knowledge, skills and experience relative to peers doing comparable work.
This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: https://careers.nordstrom.com/pdfs/Ben_Overview_07-14_Full_Time_ES-US.pdf
