About this Role
Join us as an Account Manager for our gaming clients where your expertise in campaign strategy and your commitment to inclusive collaboration will help drive impactful, end-to-end results.
As the main point of contact for clients and internal teams, you will serve as the primary client contact throughout the campaign lifecycle, leading proposals, managing execution, and delivering post-campaign insights. You will collaborate closely with sales, client strategy, research, and operations to provide impactful media and sponsorship solutions. From shaping campaign strategies during the RFP phase to managing execution and delivering post-campaign insights, you will own the end-to-end client experience.
This role requires strategic thinking, translating data into actionable recommendations, and strong communication skills to lead high-stakes client presentations and internal briefings. If you thrive in a cross-functional, fast-paced environment and are passionate about delivering exceptional client results, this role offers the perfect opportunity to excel.
You Will...
- Drive campaigns from ideation and strategy through post-campaign wrap. Being the main point of contact externally to clients and internally, cross-functionally.
- Work with your sales counterpart to ensure Fandom maximizes client opportunity in the proposal.
- Starting at the RFP phase, lead the strategy and customize existing offerings to meet the clients' goals. Work with Client Strategy and Research on custom executions and your CSM counterpart to build the tangible media plan.
- During the campaign, they are responsible for identifying optimization by your CSM and bringing them to clients positioned along with incremental budget opportunities.
- Responsible for driving all client communication on a per-campaign basis
- Partner with the sales lead on all proactive account strategy, including QBRs and proactive meetings. Responsible for driving the strategy and building the supporting decks. For larger accounts, partner with Client Strategy to drive the QBR and large campaign strategies.
- Responsible for leading cross-functional briefings on sponsorships and custom content for internal teams. Ensure the sponsorship is executed as expected, with your CSM counterpart managing the tactical execution.
- Own the post-campaign wrap report, setting the overarching story and positioning. Work cross-functionally with other teams to contribute to their sections. Ultimately, lead the presentation to the client with your sales counterpart.
- Lead the feedback loop to Product Marketing and Product on how the current offering addresses clients' needs and gaps for new packages and solutions.
- Work with Product Marketing and Rev Ops to drive greater standardization of the current offering.
You Have...
- 4+ years of experience in client-facing roles at either publishers, ad tech, or marketing tech companies.
- Experience building and presenting campaign wrap decks. Comfortable speaking to the media and sponsorship executions.
- Understanding of digital marketing, display, video, and sponsorships
- Comfortable leading large internal and client meetings and managing cross-functional projects/deliverables.
- Proven experience building decks/presentations for clients (ideally at brands and media agencies) spanning manager through VP level.
- Ability to both think big picture and outline a campaign strategy as well as take a distilled performance analysis to identify extra trends and opportunities for incremental budget.
- Experience analyzing campaign performance and making optimization recommendations.
- Desire to be in a highly visible and cross-functional role. With exposure to senior clients through nearly every internal team, from sales to research to product to ad ops.
- Ability to develop the strategy behind an RFP response and drive the completion of the proposal. QBing the overarching story and deck creation.
- Problem solving
- Structured thinking
Bonus Points...
- Hands-on keyboard experience with GAM or other ad servers is a plus.
- 2+ years of experience supporting clients across the gaming ecosystem, including hardware vendors and game developers.
Benefits & Perks
- Salary Range = ($74k - $130k)
- Vibrant team culture
- Comprehensive Medical, Dental, Vision
- Training (unlimited Udemy + more)
- Flexible working hours and time off
- Equity & Retirement Programs, including 401K match
- Paid Parental Leave
- International work environment with start-up culture
About Fandom
Fandom is the world's largest fan platform where fans immerse themselves in imagined worlds across entertainment and gaming. Reaching more than 350 million unique visitors per month and hosting more than 250,000 wikis, Fandom is the #1 source for in-depth information on pop culture, gaming, TV and film, where fans learn about and celebrate their favorite fandoms. Fandom's Gaming division manages the online video game retailer Fanatical. Fandom Productions, the content arm of Fandom, enhances the fan experience through curated editorial coverage and branded content from trusted and established publishing brands Gamespot, TV Guide and Metacritic, along with its Emmy-nominated Honest Trailers and the weekly video news program The Loop. For more information follow @getfandom or visit: www.fandom.com.
Fandom is an equal opportunity employer. Fandom values diversity, and all employment decisions are made based on job requirements and individual qualifications.
