Job Title: Front Desk Representative
Location: Raleigth
Job Type: Full-time
Job Summary
We are seeking a dedicated and personable Front Desk Representative to join our dynamic team. As the first point of contact for our clients and visitors, you will play a crucial role in providing an exceptional experience that reflects our company's commitment to quality service. Your responsibilities will encompass a variety of tasks, from managing front desk operations to responding efficiently to customer inquiries and facilitating seamless communication between departments.
Key Responsibilities
- Greet and assist visitors in a friendly and professional manner.
- Answer incoming calls and direct them to the appropriate person or department.
- Manage and schedule appointments as needed.
- Maintain a clean and organized front desk area.
- Handle customer inquiries and complaints with effective communication skills.
- Process incoming and outgoing mail and packages efficiently.
Requirements & Qualifications
- High school diploma or equivalent; additional certification in office administration is a plus.
- Proven experience as a front desk representative or similar role.
- Excellent verbal and written communication skills.
- Strong organizational and multitasking abilities.
- Proficiency in Microsoft Office Suite and other relevant software.
- A friendly, positive attitude and ability to work well with others.
