PetDesk

PetDesk builds software for veterinary practices, connecting pet care through better communication. Founded in 2013, the company's platform integrates directly with Practice Management Systems (PIMS) to streamline appointment booking, reminders and client communication. It serves more than 12,000 veterinary clinics, connecting over 18.5 million pets for care annually and facilitating more than 44 million appointments a year.

The product line spans the veterinary workflow: automated reminders and text messaging, online booking, client loyalty programmes, phone systems integrated with PIMS, payment processing, custom marketing tools and a mobile app for pet parents. More recent additions include AI-powered clinical documentation that generates SOAP notes. The company reports that its software saves clinic teams 25 to 30 hours per week and is associated with 25% practice revenue growth.

Technical work at PetDesk covers AI-powered clinical documentation, PIMS integration, mobile app development, payment processing, telephony integration, client communication automation and marketing technology. The company operates in the veterinary, pet care and animal health verticals.

PetDesk was founded by animal lovers and is guided by a stated set of priorities, described internally as its "Three Laws": first, extend and improve the lives of pets; second, support pet care providers so long as this does not conflict with the first law; and third, support its own people so long as this does not conflict with the first two. Its mission is to extend and improve the lives of pets through better communication.