Legal Administrative Assistant

Circle Surrogacy(www.circlesurrogacy.com), part of the NorthStar Fertility family (www.nsfertility.com), is a global leader in family-building services with more than 25 years of experience supporting Intended Parents and surrogates. At Circle, we’re grounded in empathy, inclusivity, and collaboration, and we’re committed to creating a welcoming, supportive experience for everyone we serve.

We are looking for a Legal Administrative Assistantto play an integral role assisting our legal team in providing services for intended parents, surrogates, and egg donors throughout their journey.

What you’ll do:

• Provide support to office visitors and ensure a personal and friendly experience.
• Open, scan, and distribute incoming mail.
• Physical and electronic filing, including, but not limited to, closing files, archiving files, and keeping meticulous records of files.
• Answer incoming client phone calls and direct appropriately.
• Working directly with clients and third parties, such as IVF Clinics and outside attorneys, as well as Circle’s various teams, such as mental health support workers, program coordinators, and trust accountants.
• Ability to manage high email volume and to prioritize important communications and respond within forty-eight (48) business hours.
• Additional tasks as needed, such as legal research, drafting contracts, helping other teams with various projects, training, and helping with insurance reviews and appeals.

What you’ll need to succeed:

• Ability to communicate information clearly and adept at building trusting relationships
• Strong interpersonal skills and experience working comfortably with sensitive information
• Time management skills and the ability to work in a fast-paced environment, where you can meet and exceed deadlines
• Ability to prioritize your day and pivot when urgent matters arise
• Proficiency in Microsoft Office suite and CRM
• Work in a collaborative, team environment, where everyone thrives

What we value:

• Communication - Able to respond and exchange ideas clearly and effectively through writing, speaking, and presentations; shares appropriate information to keep people informed; is seen as approachable
• Teamwork - Values the opinions of others; assists others when needed; participates effectively as member of a team; balances personal contributions and needs with those of other members of the team to achieve common objectives
• Problem Solving - Analyzes problems to identify probable cause; thinks of new possibilities; identifies critical issues and develops options for addressing them; able to incorporate other viewpoints as part of the process of developing solution

What are the benefits:

North Star and its companies are an equal opportunity employer. We provide opportunities without regard to race, color, religion, gender, age, national origin, disability, veteran status, sexual orientation, genetic information and gender identity or expression. The law requires an employer to post notices describing the Federal laws prohibiting job discrimination based on race, color, sex, national origin, religion, age, equal pay, disability, veteran status, sexual orientation, and genetic information and gender identity or expression. Please visit https://www.eeoc.gov/employers/eeo-law-poster to visit the “EEO is the Law” poster.