CSI Pharmacy

CSI Pharmacy is a nationwide independent specialty infusion pharmacy that provides individualized immunoglobulin (Ig) therapies directly to patients' homes. The company describes itself as the largest independent specialty infusion pharmacy of its kind in the United States and is licensed in all 50 states. Its model is designed to spare patients with rare and chronic diseases the travel normally required to reach infusion centres.

The clinical offering extends beyond delivery. A comprehensive care model combines expert clinical services with patient support, covering intake, insurance navigation, patient advocacy and personalised treatment plans. IgNS-certified pharmacists and nurses work collaboratively across these functions. The company reports a patient satisfaction rate of 98% and a patient retention rate of 96%.

CSI Pharmacy operates across several fields, including specialty pharmacy, home infusion therapy, clinical pharmacy services and patient care coordination. Its stated focus areas include rare and chronic disease treatment and immunoglobulin therapy.

The culture is described as patient-centred, with an emphasis on compassion, comfort and dignity for patients, and a commitment to clinical excellence in Ig therapy. The organisation is mission-driven, with the stated aim of transforming the lives of patients with rare and chronic diseases through advocacy and hands-on support.