Chief Artificial Intelligence Officer

Louisville Metro Government • Full-time • Louisville, KY, US • 1w ago

Description

Summary Objective

The Chief AI Officer (CAIO) will collaborate with the Chief Information Officer (CIO) to lead Louisville Metro Government’s enterprise-wide artificial intelligence (AI) initiatives, reporting directly to the CIO. This strategic leadership role will drive internal analysis and external acquisition of AI solutions, ranging from broad-based generative AI to task specific AI solutions. The CAIO will ensure responsible AI values are upheld, while delivering tangible improvements in constituent services, operational workflows, and public transparency, and maintaining community trust, fairness, and legal compliance. The CAIO will ensure Louisville Metro agencies can effectively procure, operationalize, secure, and scale AI tools.

The CAIO fosters a people-first, inclusive culture within LMG and throughout city departments, championing AI technology as a force multiplier for civic engagement, operational excellence, and digital opportunity for all.

This class works under CIO supervision, developing and implementing programs within organizational policies and reports major activities to executive level administrators through meetings and reports.

Examples of Duties

Essential Functions

The essential functions listed below are those that represent the majority of the time spent working in this class. Management may assign additional functions related to the type of work of the class as necessary.

Leads a team of AI practitioners to enable Metro agencies with AI tools that increase the efficiency and service delivery of Metro agencies.
Develops and articulates a comprehensive AI vision and strategy that advances Louisville Metro’s long-term technological and organizational objectives.
Identifies KPI’s to measure success of AI solutions and monitors those KPI’s continuously to ensure AI investments are achieving desired outcomes.
Cultivates a culture of innovation, responsible AI adoption, and data-driven decision-making through visionary leadership.
Recruits, mentors, and leads a high-performing AI team; attracting top talent, fostering cross-functional collaboration, and guiding the end-to-end design, development, and deployment of scalable AI solutions.
Ensures AI operations are aligned with business goals, regulatory compliance, risk management, and performance metrics.
Serves as the primary AI technology advisor to the Mayor, Deputy Mayors, department heads, and senior staff; translating complex technical concepts into actionable business value, policy implications, and investment guidance.
Advises executive leadership on AI investments, governance frameworks, and capability development; shaping strategic prioritization and organizational readiness.
Represents Metro in regional and national forums on AI-focused civic technology, data innovation, and smart government.
Serves as the liaison for AI coordination across city departments and with external stakeholders, ensuring unified strategy and collaboration.
Engages constituents and elected officials; translating AI initiatives into clear public priorities and ensuring alignment with the Mayor’s and Metro Council’s priorities.
Produces and presents transparency reports detailing the deployment and impact of AI tools within city government.
Develops, manages, and enforces comprehensive AI governance frameworks; defining policies, performance metrics, and benchmarking standards that ensure reliability, security, scalability, and compliance with all relevant regulations.
Establishes and operationalizes responsible AI guardrails across every stage of the AI lifecycle.
Collaborates with agency directors and staff to pinpoint operational inefficiencies and uncover high-impact AI use cases that enhance departmental outcomes.
Continuously monitors emerging AI technologies and trends; championing proactive experimentation, pilot projects, and strategic adoption to expand Louisville Metro’s AI ecosystem and capabilities.
Leads the end-to-end procurement lifecycle for third-party AI technologies ensuring alignment with Louisville Metro’s strategic priorities, technical standards, service-level agreements, governance, and compliance requirements.
Oversees a secure, modular, cloud-native AI platform that supports the full lifecycle of AI (from data ingestion through model training, deployment, and ongoing integration) ensuring architecture is reusable, extensible, and easily incorporates third-party tools.
Directs the end-to-end rollout of AI solutions across Metro departments, from pilot through full scale, and develops standardized implementation plans, toolkits, and change-management processes for repeatable, measurable deployments.
Establishes and manages end-to-end monitoring and ROI frameworks; defining, measuring, and reporting on key performance indicators, financial outcomes, and real-world impacts of AI deployments, and using insights to continuously refine strategy.
Embeds cross-functional collaboration, structured change-management processes, and clear success criteria into every implementation to ensure accountability, stakeholder alignment, and ongoing improvement.
Builds a high-performing, inclusive, and future-ready AI workforce by recruiting top talent, recognizing achievements, and implementing professional development and upskilling programs.
Raises AI technical proficiency across Metro departments through targeted training initiatives, university partnerships, and vendor-led workshops; ensuring staff are equipped to adopt, use, and evaluate AI tools effectively.
Fosters a collaborative, innovative, and continuously improving environment across all levels of Metro, championing data sharing, transparency, and analytics to drive informed decision-making and enhance public services.
Preforms related work as assigned.

Minimum Requirements

MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS:

Bachelor’s degree in Business Administration, Computer Science, Engineering Technology, Information Technology, Public Administration, Machine Learning, AI, Public Policy, or a related discipline an accredited U.S. college or university or a certified foreign studies equivalency.
Five (5) years of experience in Information Technology, AI experience or an equivalent combination of education, training, and experience.

Other Minimum Requirements

Must possess and maintain a valid state driver’s license with an acceptable driving history.
Must submit to fingerprinting for criminal history check.
Must complete the annual security awareness training.
Exceptional communication, collaboration, and leadership skills, capable of driving change in complex organizational environments.
Demonstrated capability to align AI initiatives with organizational strategy and deliver tangible business value.
Strong understanding of cloud platforms (AWS, Azure, GCP).
Familiarity with government processes or civic technology.

Physical Demands

Physical demands refer to the requirements for physical exertion and coordination of limb and body movement.

Performs sedentary work that involves walking or standing some of the time and involves exerting up to 10 pounds of force on a regular and recurring basis or sustained keyboard operations.

Unavoidable Hazards (work Environment)

Unavoidable hazards refer to the job conditions that may lead to injury or health hazards even though precautions have been taken.

None.

Americans With Disabilities Act Compliance

Louisville Metro Government is an Equal Opportunity Employer. ADA requires the Louisville Metro Government to provide reasonable accommodations to qualified persons with disabilities. Prospective and current employees are encouraged to discuss ADA accommodations with management.

STANDARD CLAUSES

May be required to work nights, weekends, holidays and emergencies (man-made or natural) to meet the business needs of Louisville Metro Government.

This job description is not designed to cover or contain a comprehensive listing of essential functions and responsibilities that are required of an employee for this job. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice.

Essential Safety Functions

It is the responsibility of each employee to comply with established policies, procedures and safe work practices. Each employee must follow safety training and instructions provided by their supervisor. Each employee must also properly wear and maintain all personal protective equipment required for their job. Finally, each employee must immediately report any unsafe work practices or unsafe conditions as well as any on-the-job injury or illnesses.

Every manager/supervisor is responsible for enforcing all safety rules and regulations. In addition, they are responsible for ensuring that a safe work environment is maintained, safe work practices are followed and employees are properly trained.

Supplemental Information

EOE

Louisville Metro Government is committed to providing our employees with the tools they need to lead a fit and healthy life. Aside from community-wide initiatives like the Mayor's Hike, Bike and Paddle event every Memorial Day and Labor Day, and the Healthy Hometown Movement, Metro Government provides employees with programs designed to enhance their life and well-being, like a Wellness Center that allows employees and their dependents with Metro health insurance to take care of their basic medical and health needs for a $5 co-pay. Louisville Metro Government understands that a team of healthy, vibrant employees is the greatest asset we have.

Full Time Regular