Summary
Sunwest Bank is looking for an AI/ML Engineer to build intelligent applications and workflows that turn data into automation and insights. This role focuses on using financial, customer, and CRM data (like Salesforce) stored in OneLake to streamline repetitive tasks in sales and operations. Projects may include document processing, predictive analytics for customer outreach, and AI assistants to improve internal processes.
Essential Duties And Responsibilities
- Develop AI-powered applications and workflows that automate tasks and generate insights from Sunwest Bank’s data
- Use financial, customer, and CRM data (e.g., Salesforce) stored in OneLake to build automation solutions for sales and operations
- Lead projects such as intelligent document processing, predictive analytics, and AI assistants for internal process improvement
- Collaborate with data engineers and business teams to identify use cases and translate them into AI solutions
- Design, train, and implement machine learning models or AI services to meet business needs
- Support deployment of AI models into production workflows, ensuring scalability and reliability
Additional Responsibilities
- Demonstrates high degree of professionalism in communication, attitude and teamwork with customers, peers and management
- Demonstrates high level of quality work, attendance and appearance
- Adheres to all Company Policies & Procedures and Safety Regulations
- Adheres to local, state and federal laws
- Understands and complies with all company rules and regulations
- Attends training and maintains a basic knowledge of procedures to ensure compliance with laws and regulations governing financial institutions, as they apply to your position and job responsibilities, with an emphasis on the BSA/AML/CIP, Consumer Privacy, Regulation CC, Information Security, Bank Protection Act, FACT-Identity Theft, Information Technology and GLBA.
- Additional duties as assigned as it relates to the position
Supervisory Responsibilities
This position does not have supervisory responsibilities
Required QUALIFICATIONS
- Programming: Strong Python skills (or similar), with experience in ML libraries like scikit-learn, TensorFlow, or PyTorch
- Data Handling: Able to work with structured data (SQL, data frames) and unstructured data (text, images), including preprocessing
- Machine Learning: Solid understanding of ML techniques—regression, classification, clustering, NLP—and their practical applications
- Modeling: Experience building and evaluating models on tabular and text data
- Data Integration: Familiar with platforms like OneLake or Azure; skilled in querying and linking models to large datasets
- Problem Solving: Proven ability to translate business needs into AI solutions, selecting appropriate approaches like chatbots, classifiers, or recommendation systems
Preferred Qualifications
- Industry Knowledge: Experience in financial services or familiarity with sales/CRM workflows
- Cloud AI Tools: Skilled in Microsoft Azure AI services (e.g., Azure ML, Cognitive Services for vision/NLP)
- Data Science Expertise: For senior candidates, strong background in statistical modeling, experiment design, and interpreting results
- AI Deployment: Experience with MLOps practices and deploying AI models into production workflows or applications
- Education: MS or PhD in Computer Science, Data Science, or related field preferred; relevant coursework or certifications beneficial for junior candidates
COMPETENCIES:
- Adaptability
- Communication
- Decision Making
- Initiative
- Innovation
- Motivator
- Organization
- Professionalism
- Results Orientated
PHYSICAL DEMANDS: In general, the following physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to allow differently-abled individuals to perform the essential functions of the job.
- Standing, walking and squatting less than fifty percent of the work shift
- Required to lift, move and carry up to 40 pounds
- Ability to read, count and write to accurately complete all documentation and reports
- Must be able to see, hear and speak in order to communicate with employees and other customers
- Specific vision abilities include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus
- Manual dexterity required using hands to finger; handle, feel and type; reach with hands and arms
(Check the box that applies by double clicking on the box.)
Sedentary: Limited activity, no lifting, limited walking
Moderate: Mostly standing, walking, bending, frequent lifting
x Light: Office work, some lifting, bending, stooping or kneeling, walking
Arduous: Heavy lifting, bending, crawling, climbing
WORK ENVIRONMENT: In general, the following conditions of the work environment are representative of those that an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to allow differently-abled individuals to perform the essential functions of the job within the environment.
- The work space is clean, orderly, properly lighted and ventilated with the proper safety compliance
- Noise levels are considered moderate
Sunwest Bank Is an Equal Opportunity Employer
Sunwest Bank works with staff members and customers without regard to race, ancestry, national origin, sex, marital status, age, religion, medical condition, handicap, disability or veteran status and to assist the Bank in maintaining its Affirmative Action Program.
Compliance with Bank Secrecy Act laws and regulations is considered an extremely serious matter, and it is intended that Sunwest Bank, through the purposeful efforts of its employees and officers, are expected to make every resolute attempt to conform to its Bank Secrecy Act Program and Procedures. Failure to comply will be reflected in their performance review as well as in any bonus compensation programs in which they may participate.
Attend and complete all required classroom, computer-based, web-based and seminar training. It is the individual responsibility of every employee to maintain a current awareness and understanding of and to fully comply with Sunwest Bank’s “Code of Ethics and Conduct.” Each employee is also expected to maintain an awareness of the laws, regulations, internal policies and procedures that are appropriate for his/her position
Note: The preceding job description has been designed to indicate the general nature and level and work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. All job descriptions can be amended without notice as warranted by business necessity.
