Department: Marketplace
Reports to: Head of Marketplace Growth
Full Time – Exempt (Salary)
Salary Range: $90,000 - $115,000
Location: Remote + Travel
Company Description:
(Re)vive is a certified B-Corp company that offers technology solutions to leading fashion brands and retailers. Our brand partners leverage our data-powered platform to maximize inventory productivity by refurbishing and reselling their idle inventory. Revive’s focus on technology innovation and sustainability is changing how consumers and brands view the garments they buy and produce.
Job Summary
This role is ideal for someone who lives and breathes digital trends, understands consumer behavior in fashion/home goods, and can blend operational excellence with a content-first, revenue-focused strategy. The ideal candidate will have a proven track record of building and scaling live streaming programs, and thrives in a fast-paced, high-growth startup environment.
This job description is intended to describe the general nature and level of work performed by a Social Commerce Manager at Hemster, Inc dba Revive. It is not intended to include all duties, responsibilities and activities. Duties, responsibilities and activities may change at any time with or without notice.
Duties / Responsibilities:
Channel & Performance Management
- Own growth strategy and execution for live selling across platforms (Whatnot, eBay Live, etc.)
- Scale show volume, sell-through rate (STR), average selling price (ASP), and GMV
- Lead promotional and audience engagement tactics tailored to each platform’s algorithm and format
- Collaborate with marketplaces on co-marketing, affiliate, and campaign opportunities
- Select, curate, and allocate inventory for each show to ensure relevance, variety, and sell-through potential
- Manage live show calendars, show strategy, and audience targeting across warehouses
Talent & Show Ops
- Manage and coach live stream hosts
- Dotted-line manage Streamer Operators who support on-site execution
- Maintain and optimize standard operating procedures for streaming operations
- Travel to warehouses for hands-on training, shadowing, and show improvements as needed
- Ensure seamless pre-, during-, and post-show workflows including set design, product prep, bid management, fulfillment, and follow-ups
Social Commerce & DTC Integration
- Align content strategy across channels with retail calendar
- Collaborate on creative for high-converting product storytelling
- Partner with Marketplace team to drive traffic and conversion from social into Shopify
- Develop playbooks to integrate future platforms and influencer collaborations
- Support rollout of future marketplace integrations
Data, Strategy & Optimization
- Track KPIs including GMV, STR, ASP, CAC, conversion rate
- Analyze content and sales performance to iterate show structure, platform mix, and talent
- Drive insights around product selection and bundling based on shopper behavior
- Make strategic decisions based on resource availability and margin goals
Requirements:
- 5-7 years in e-commerce, social commerce, or DTC, preferably in apparel, lifestyle, or CPG
- Experience managing live selling or social commerce at scale — ideally from TikTok, Whatnot, or a comparable platform
- Demonstrated success in talent or creator management
- Skilled at balancing creative intuition with data-driven decision making
- Collaborative, self-directed, and detail-obsessed — you can operate autonomously but know when to loop in others
- Confident communicator across video, email, and Slack; comfortable giving feedback and presenting ideas
- Agile operator who can thrive in ambiguity and build while scaling
- Strong leadership and team management skills
- 10% - 20% Travel Time
Preferred Qualifications:
- Familiarity with tools like PIM systems, Rithum, Shopify, Metabase, Google Analytics
Benefits:
- Comprehensive benefits package, including health, dental, and vision insurance
- Unlimited Paid time off and company holidays
Position Type / Expected Hours of Work:
This is a full-time, exempt position, with typical work hours of 40 hours per week, primarily Monday through Friday, with flexibility for weekends.
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