Department: Marketplace

Reports to: Head of Marketplace Growth

Full Time – Exempt (Salary)

Salary Range: $90,000 - $115,000

Location: Remote + Travel

Company Description:

(Re)vive is a certified B-Corp company that offers technology solutions to leading fashion brands and retailers. Our brand partners leverage our data-powered platform to maximize inventory productivity by refurbishing and reselling their idle inventory. Revive’s focus on technology innovation and sustainability is changing how consumers and brands view the garments they buy and produce.

Job Summary

This role is ideal for someone who lives and breathes digital trends, understands consumer behavior in fashion/home goods, and can blend operational excellence with a content-first, revenue-focused strategy. The ideal candidate will have a proven track record of building and scaling live streaming programs, and thrives in a fast-paced, high-growth startup environment.

This job description is intended to describe the general nature and level of work performed by a Social Commerce Manager at Hemster, Inc dba Revive. It is not intended to include all duties, responsibilities and activities. Duties, responsibilities and activities may change at any time with or without notice.

Duties / Responsibilities:

Channel & Performance Management

Own growth strategy and execution for live selling across platforms (Whatnot, eBay Live, etc.)
Scale show volume, sell-through rate (STR), average selling price (ASP), and GMV
Lead promotional and audience engagement tactics tailored to each platform’s algorithm and format
Collaborate with marketplaces on co-marketing, affiliate, and campaign opportunities
Select, curate, and allocate inventory for each show to ensure relevance, variety, and sell-through potential
Manage live show calendars, show strategy, and audience targeting across warehouses

Talent & Show Ops

Manage and coach live stream hosts
Dotted-line manage Streamer Operators who support on-site execution
Maintain and optimize standard operating procedures for streaming operations
Travel to warehouses for hands-on training, shadowing, and show improvements as needed
Ensure seamless pre-, during-, and post-show workflows including set design, product prep, bid management, fulfillment, and follow-ups

Social Commerce & DTC Integration

Align content strategy across channels with retail calendar
Collaborate on creative for high-converting product storytelling
Partner with Marketplace team to drive traffic and conversion from social into Shopify
Develop playbooks to integrate future platforms and influencer collaborations
Support rollout of future marketplace integrations

Data, Strategy & Optimization

Track KPIs including GMV, STR, ASP, CAC, conversion rate
Analyze content and sales performance to iterate show structure, platform mix, and talent
Drive insights around product selection and bundling based on shopper behavior
Make strategic decisions based on resource availability and margin goals

Requirements:

5-7 years in e-commerce, social commerce, or DTC, preferably in apparel, lifestyle, or CPG
Experience managing live selling or social commerce at scale — ideally from TikTok, Whatnot, or a comparable platform
Demonstrated success in talent or creator management
Skilled at balancing creative intuition with data-driven decision making
Collaborative, self-directed, and detail-obsessed — you can operate autonomously but know when to loop in others
Confident communicator across video, email, and Slack; comfortable giving feedback and presenting ideas
Agile operator who can thrive in ambiguity and build while scaling
Strong leadership and team management skills
10% - 20% Travel Time

Preferred Qualifications:

Familiarity with tools like PIM systems, Rithum, Shopify, Metabase, Google Analytics

Benefits:

Comprehensive benefits package, including health, dental, and vision insurance
Unlimited Paid time off and company holidays

Position Type / Expected Hours of Work:

This is a full-time, exempt position, with typical work hours of 40 hours per week, primarily Monday through Friday, with flexibility for weekends.

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