Position Purpose:
The Sr Director of Supply Chain will manage all elements of the supply chain to provide adequate but not excessive finished goods inventory to meet customer demand in a high growth company. The position will lead, teach and motivate the teams to procure, produce and stock inventories in a professional cGMP environment. Reports to the CEO.
Operational Responsibilities:
Procurement
- Assess suppliers with structured evaluation process.
- Manage purchasing, receiving and QC for RM inspection process.
- Manage inbound 3PL relationships.
- Take receiving and inventory control to ‘next level’ by utilizing scanning and reducing internal manual processes.
Inventory Controls
- Review and improve physical controls, including safety requirements.
- Own and improve the cycle count program, achieving 99% accuracy.
- Review and improve warehouse and production locator system for all inventory types.
Packaging Development
· Work with marketing and R&D to create and improve primary and secondary packaging, taking into account product appearance, ease of production, inventory controls and fulfillment activities.
· Work with fulfillment to improved Company’s capability to service distributors with standard shipping packaging and labeling.
· Work with R&D to improve bottle labeling and conformance, and kit labeling to improve standardization.
· This function will likely be outsourced and managed by this position.
Demand Planning & Production Scheduling
· Manage this function, collaborating with Marketing and Sales to reach agreement on sales forecasts updated monthly.
· Ensure data is integrated in Inventory Planning (part of ERP system), and review production and purchasing requirements generated by MFP.
· Translate MRP requirements into digestible production schedules, updating weekly.
· Support growth into new channels or regions with appropriate planning.
Bulk, Bottling & Kitting Production
· Lead & teach production managers/supervisors. Actively support training programs to provide clear goals on graduated job classifications.
· Plan for required production output: capex, staffing, shift management and space.
· Update the current workorder and lot number process to better utilize ERP integration.
· Explore and support Marketing efforts re ‘kit to order’.
· Improve professional work standards to be compliant with cGMP and MOCRA. Own and complete projects to utilize ‘expanded MRP’, to include capacity elements, improved time tracking on workorders & equipment. Enhance inventory tracking (to include lot numbers) across all inventory transactions including RM issuing, workorder completion for all production activities, fulfillment, shipping and customer invoicing.
· Create internal measures to track performance against the production work schedules.
· Create plans for capex and staffing and shifts to support growth.
QC and Regulatory
· Recognize the several functions of QC: Make quality products in appropriate packaging, support NPC and launches w marketing, maintain QC systems (Unipoint), and regulatory (MOCRA, channel compliance, more).
· Streamline current processes to improve efficiency (workorders, batch sheets, lot controls, more), and enhance focus on core QC activities (production review, NC and root cause analysis, CARs).
· Expand QC appropriately to be stronger in bottling, kitting and FG.
· Ensure solid capability re recalls (prompt and targeted—see other comments re inventory tracking across all functions).
· Some of this function (e.g, regulatory) may be outsourced.
Fulfillment
· Manage this function with core goal of improving service/delivery time to customers in all channels.
· Improve utilization of bar code and related tools.
· Evaluate expanding outbound 3PL to include all of DTC in US, allowing focus on PRO, Amazon and potential other e-tail, and distributors.
· Continuously review packaging and package sizes to improve efficiency. Improve automation of package labeling for shipping.
People Development Activities:
· Utilize the performance appraisal system and ongoing routine interaction with the team to focus on internal growth opportunities, promoting deserving people through the job tiers.
· Help connect managers & supervisors to relevant local organizations.
· Working with HR, create a thoughtful curriculum for manager and group training.
Required Skills/Abilities:
· Demonstrated communication & collaboration skills.
o Works well with others to achieve common goals
o Exceptional listener, writer, speaker, presenter
· A leader and motivator and coach.
· At ease with IT systems and Msoft suite.
· Thinks in terms of process flow.
· Curious, enjoys change, growth and continuous improvement.
· A consummate professional—represents the SCM team, other VB associates and the Company well.
· Reaches outside the Company and participates in the business community with appropriate organizations. Always learning and growing.
Education and Experience:
· Bachelor’s degree in appropriate discipline – preferably Supply Chain Management.
· MBA or advanced certification desired, e.g., SCM, APICs, Lean, cGMP.
· Min ten years experience (in a senior SCM position) in multi-channel CPG environment with internal manufacturing (beauty preferred).
· Hands on experience with robust ERP and related supporting systems.
· Demonstrated management/supervisory skills: successful recruiting, training, advancing.