Job Title: Office Manager
Are you passionate about giving back to your community and serving the youth?
Who We Are:
In 1922, Woodcraft Rangers opened its doors in Los Angeles and began its mission of guiding young people as they explore pathways to purposeful lives. As a progressive organization, Woodcraft has always been responsive to the evolving needs of the communities served, and is notably inclusive, youth-led, and rooted in the Woodcraft Way, a holistic framework that develops body, mind, spirit, and service. Continuously at the forefront of expanded learning opportunities, Woodcraft Rangers has a rich history of making a significant impact in the greater Los Angeles area, believing that all youth are innately good, deserve the opportunity to realize their full potential, and should be an active participant in defining their own path.
What We Do:
Woodcraft Rangers provides TK-12 expanded learning programs, including before and after school, specialty enrichment, and summer learning. In the past few years, Woodcraft has expanded its menu of services beyond traditional afterschool programs and summer camps to include early learning, environmental and social justice, college access, and inclusion services for youth with intellectual and developmental disabilities. Additionally, we offer Lifecraft, a college and career advancement program to support the development of approximately 1,000 staff. Today, Woodcraft Rangers serves more than 20,000 youth ages 4-18 annually in and from 110+ Title I schools across LA County!
Ideal Candidate:
You are not just highly organized and detail-oriented, but also genuinely passionate about supporting a dynamic and mission-driven team. You thrive in roles that require both autonomy and collaboration, and you excel at creating and maintaining systems that enhance office efficiency and productivity. Your exceptional communication skills and customer service orientation make you a natural at managing a wide range of inquiries, ensuring that everyone from team members to visitors feels welcomed and supported. With a solid background in office management or administrative support and a thorough understanding of office software and technology, you adeptly manage supplies, and facilities, and coordinate with building management and janitorial services to maintain a smoothly running office. Whether it's through managing day-to-day operations, supporting team logistics, or ensuring our office is a welcoming and efficient space, you are eager to contribute to our collective success.
Why Work for Woodcraft Rangers:
- Paid vacation
- Sick time
- Health Benefits
- 403(b) retirement
- Pet insurance
- Lifecraft
- Upward mobility
- Career development
- The opportunity to create a lasting positive impact on youth within your community
Role Overview:
The Office Manager at Woodcraft Rangers is an essential cornerstone of our day-to-day operations, pivotal in fostering an organized, efficient, and welcoming office environment that supports our overarching mission to empower youth through education and development programs. This multifaceted role demands a blend of administrative excellence, operational management, and customer service prowess to ensure the seamless functioning of our office and the well-being of our staff and visitors. As the operational heart of our satellite office, the Office Manager oversees key aspects such as managing office supplies, handling mail and communications, coordinating space allocations through desk hoteling and room reservations, and liaising with janitorial and building management to maintain an optimal work environment. In tandem with these duties, the Office Manager acts as the primary point of contact for our organization. Through their dedicated efforts, the Office Manager contributes significantly to sustaining an atmosphere that is conducive to productivity, collaboration, and the achievement of our long-term goals.
Responsibilities:
- Staff Coordination: Support the administrative staff and ensure the smooth operation of the office. Coordinate with HR to support staff hiring, training, and development
- Customer Service: Provide excellent customer service, ensuring all staff and visitors feel welcomed and supported in the space
- Space Coordination: Organize efficient use of all shared spaces and booking systems, including Microsoft Calendars and hotel reservation systems
- Program Support: Work closely with program leadership to ensure details related to summer camps and after-school programs are communicated to inquiring stakeholders
- Communication: Serve as a point of contact for internal and external stakeholders. Communicate effectively with parents, staff, and vendors
- Facility Management: Oversee the maintenance and organization of the office and program facilities to ensure a safe and welcoming environment for staff and visitors
- Compliance and Safety: Ensure that all programs and office operations comply with relevant laws and regulations and lead office safety training and drills
- Event Planning: Assist with the planning and execution of special events, such as staff meetings, board meetings, staff training, and on-site recruitment events
- Inventory Management: Oversee the procurement and management of office supplies to ensure that necessary materials are always available
Qualifications:
- Minimum of 3 years in office management, preferably in an educational or non-profit setting
- Proven ability to manage and lead a team effectively
- Excellent written and verbal communication skills, with the ability to communicate effectively with all levels of staff and guests
- Exceptional organizational and multitasking skills, with a keen attention to detail
- Strong analytical and problem-solving skills, with the ability to think strategically and offer solutions
- While not required, bilingual abilities in English and Spanish are considered beneficial
- Familiarity with relevant policies
- Demonstrated experience in working with ethnically and culturally diverse communities, along with a comprehensive understanding of the unique needs of high-need areas in Los Angeles, including knowledge of the existing educational systems, youth development principles, and related programs
- Valid LIVE Scan, TB Clearance, and CPR Certification (provided by Woodcraft Rangers)
Skills:
- Ability to manage multiple tasks and priorities, keeping the office running efficiently
- Ability to lead and motivate a team, manage staff schedules, conduct performance reviews, and facilitate team development
- Capacity to identify and resolve issues swiftly and efficiently
- Proficiency in managing daily office operations, including maintaining office supplies, coordinating mailings, and organizing files
- Familiarity with office technology and software, including Microsoft Office Suite, email platforms, and potentially CRM or ERP systems
- Skills in managing client relationships and providing customer support as needed
- Experience in overseeing projects from conception to completion, ensuring deadlines and budgets are met
- The ability to adapt to changes in the work environment, manage competing demands, and deal with frequent changes, delays, or unexpected events
- Precision and attention to detail in all aspects of the office management role
- A strong understanding of the importance of handling sensitive information confidentially
- Ability to negotiate with vendors, service providers, and even within the team to ensure the office's needs are met efficiently and cost-effectively
- Exceptional verbal and written communication skills, capable of engaging a variety of audiences and stakeholders
- Strong self-motivation and self-learning abilities
- Ability to work effectively both independently and within a team environment
- Strong multitasking skills with a focus on managing multiple projects simultaneously
- Consistent display of poise and professionalism in all situations
Physical Demands:
In compliance with the Americans with Disabilities Act (ADA), the following physical demands may be essential for the effective performance of this position. Reasonable accommodations will be considered to enable individuals with disabilities to perform these essential functions:
- Frequent standing is required during working hours
- The ability to travel across the Greater Los Angeles area, using either a car or public transportation, is necessary several times per month
- Regular use of hands for various tasks, such as operating a computer and handling objects, is essential
- Effective communication skills are required, necessitating the ability to speak clearly and hear well
- Occasional lifting and/or moving of objects weighing up to 40 pounds may be required
Work Environment and Schedule:
We are committed to fostering an inclusive work environment and will actively consider reasonable accommodations to enable individuals to effectively perform their roles. This position operates in environments typical of the following key aspects:
- Regular working hours are from Monday to Friday, with occasional weekends and evenings required for events, training, or conferences
- Optional weekly work-from-home opportunities
- Regular exposure to a computer monitor during work
- The typical noise level of a standard work environment
- Stable internet access is required for effective work-from-home performance
Status: Full-time
Salary Range: $25.00 - $30.00 per hour / 40 hours per week.
Woodcraft Rangers provides equal employment opportunities to all qualified applicants without discrimination with regard to race, religious belief, color, sex, sex stereotype, pregnancy, childbirth or related medical conditions (including breastfeeding), age, national origin, ancestry, sexual orientation, gender identification and expression, transgender status, transitioning status, physical or mental disability, medical condition, genetic characteristics, genetic information, family care, marital status, enrollment in any public assistance program, status as military, a veteran or qualified disabled veteran, status as an unpaid intern or volunteer, or any other classification protected by law. We also prohibit discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has or is perceived as having any of those characteristics.
Powered by JazzHR
8cKEOYcUIS
