Our Story:
Unlocking the Ageless Revolution for Patients and Practices:
With 1.5 million users, over $1 billion in revenue, and ranking among the Top 200 apps globally, RepeatMD is leading the charge.
Fresh off our Series A, we're expanding into new verticals.
Today, as a B2B SaaS company in the Aesthetics and Wellness Industry, we proudly serve 3,000+ clients across all 50 states—and we're just getting started on going global.
We are looking for those who are passionate to join our mission!
Position Summary
We are seeking an exceptional Executive Assistant & Office Manager to provide high-level, strategic support to our CEO and executive leadership team (ELT). This strategic role goes beyond traditional administrative duties, serving as the operational backbone for our executive team and functioning as a critical liaison between leadership and all internal/external stakeholders. The ideal candidate will be a polished professional who anticipates needs, solves problems proactively, and ensures flawless execution of all executive priorities.
Key Responsibilities
Executive Support
- Manage complex calendars and priorities for CEO and ELT
- Prepare briefings and meeting materials; triage and manage CEO inbox
- Serve as gatekeeper for internal/external comms
- Handle confidential information with discretion
- Proactively resolve scheduling conflicts or priority clashes
Travel & Logistics
- Book and coordinate all travel (domestic/international), accommodations, and detailed itineraries
- Optimize travel productivity; manage loyalty programs
- Handle all travel-related expenses, receipts, and reconciliation
Meeting & Event Management
- Plan and execute company offsites, leadership retreats, board meetings, and large-scale corporate events (100+ attendees)
- Coordinate vendors, venues, logistics, and run-of-show documentation
- Support executive meetings with agendas, note-taking, and action tracking
- Provide onsite support for industry events and trade shows
Project Management (Admin & Ops)
- Lead ad hoc projects with defined KPIs, timelines, and deliverables using tools like Asana
- Maintain project docs, manage resources and budget, flag risks early
- Implement best practices for executive-level project execution
Office Management
- Oversee all NYC office operations: facilities, vendors, supplies, seating, scheduling
- Maintain a professional, compliant, and welcoming environment
- Coordinate office moves and improvements
- Supervise janitorial staff, manage branded merchandise, and support hybrid work protocols
- Plan office celebrations and team engagement events
- Onboard new hires into office systems and procedures
What We're Looking For
Qualifications
- 7+ years senior executive support experience, including 2+ in high-growth startups (SaaS/tech a plus)
- Mastery of Google Workspace and travel platforms; Asana proficiency a strong plus
- Proven success planning large events and managing office operations
- Willingness to be available after hours and weekends when needed
- Deep NYC knowledge and strong local vendor network is a bonus
You Are
- Exceptionally organized and discreet
- An outstanding communicator (written + verbal)
- Calm under pressure and a natural problem-solver
- Proactive, emotionally intelligent, and independently driven
- Service-minded with a positive, resourceful attitude
RepeatMD is an Equal Opportunity Employer. We highly value diversity of thought and experience at our company and encourage people of all backgrounds, experiences, abilities and perspectives to apply. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or other protected characteristics.
