Position Summary:
The Chief Human Resources Officer (CHRO) serves as a strategic leader and trusted advisor, responsible for aligning People & Culture (P&C) initiatives with R’Club’s mission, values, and organizational goals. This role is pivotal in fostering a culture of trust, transparency, and collaboration across all levels of the organization. The CHRO not only drives cultural transformation and leads organizational change efforts but also builds and mentors a proactive P&C team that operates as a true partner to employees and leadership alike. With a focus on creating a positive, inclusive, and compliant workplace, the CHRO supports leadership in developing a high-performing, engaged workforce while mitigating risk and ensuring sustainable growth. This role champions a people-first approach, positioning P&C as a valued resource—not the "HR police"—but a strategic ally in cultivating an environment where employees feel supported, valued, and empowered to succeed.
Key Responsibilities:
- Strategic Leadership & Culture Building
- Develop and execute HR strategies aligned with organizational goals.
- Lead initiatives to build and sustain a positive, inclusive workplace culture.
- Champion Diversity, Equity, and Inclusion (DEI) efforts.
- Guide organizational change management processes.
- Talent Management & Development
- Oversee succession planning, leadership development, and talent pipeline initiatives.
- Advise leadership on workforce planning, talent retention, and development strategies.
- Lead organizational design and structure optimization.
- Compliance & Risk Management
- Ensure compliance with federal, state, and local employment laws and regulations.
- Own policies, procedures, and governance related to HR practices.
- Manage risk mitigation strategies across HR functions.
- Total Rewards & Compensation
- Develop and maintain a competitive compensation philosophy and benefits strategy.
- Oversee total rewards programs to ensure market competitiveness and internal equity.
- Data-Driven HR Management
- Present timely HR metrics, insights, and workforce trends to Executive Leadership and the Board of Directors.
- Utilize data to drive decision-making and continuous improvement.
- Team Leadership & Development
- Provide mentorship, coaching, and direction to the HR team.
- Foster cross-training and collaboration within the department to eliminate single points of failure.
- Board & Executive Collaboration
- Serve as the primary liaison for HR reporting to the Board.
- Partner with the Executive Director and Leadership Team on strategic initiatives.
- Special Projects
- Lead culture transformation projects and strategic DEI initiatives.
- Drive organizational change and process improvement efforts.
Key Partnerships:
- Executive Director
- Executive Leadership Team
- HR Team Members
- Board of Directors
- Center Directors
- R'Club Team Members
Qualifications:
- Bachelor’s degree in Human Resources, Business Administration, or related field experience required; Master’s degree or HR certification (e.g., SHRM-SCP, SPHR) preferred.
- 8+ years of progressive HR leadership experience, including strategic HR management.
- Proven experience in organizational change management and culture transformation.
- Strong knowledge of employment law, compliance, and HR best practices.
- Demonstrated ability to lead and develop high-performing HR teams.
- Excellent communication, leadership, and interpersonal skills.
- Experience presenting to executive leadership and Boards.
Success Measures:
- Increased employee engagement and alignment with R’Club’s culture and values.
- Effective execution of organizational change initiatives.
- Timely, accurate HR reporting and insights delivered to leadership and Board.
- Achievement of strategic HR objectives (e.g., improved retention, leadership pipeline development).
- Compliance maintained with minimal risk exposure.
