Job Title: Sr. Inventory & Fulfillment Operations Coordinator
Location: Clayton, IN 46118 (Onsite)
Department: Warehouse Operations & Inventory
Reports To: Director, Warehouse Operations & Inventory
Employment Type: Full-time
Position Summary
We are currently seeking a
Sr. Inventory & Fulfillment Operations Coordinator to serve as the primary onsite liaison between our NYC-based corporate teams and third-party logistics partner (3PL). This position is responsible for managing inventory processes and ensuring operational alignment across Tarte's e-commerce and wholesale distribution channels (domestic and international). Working directly with our 3PL distribution center, this role supports end-to-end inventory coordination, problem resolution, and performance reporting. The ideal candidate is highly organized, process-driven, and passionate about continuous improvement in warehouse and inventory operations.
Key Responsibilities
- Serve as Tarte's onsite point of contact and operational liaison with the 3PL distribution partner
- Collaborate with the Inventory Control team at the 3PL to implement, manage, and monitor inventory control procedures
- Oversee daily inventory activity and proactively identify and resolve discrepancies
- Lead and support periodic inventory activities including monthly reconciliations, cycle count audits, and the annual physical inventory process
- Facilitate clear, timely communication across corporate teams (Operations, Quality, Planning, Accounting) and the 3PL
- Manage transfer orders, including tracking, aging reports, EDI error resolution, and order receipt
- Monitor and manage lock codes in alignment with ERP system updates and corporate directives
- Support and manage ad-hoc requests from corporate teams on a daily and weekly basis, ensuring timely and accurate execution across cross-functional priorities
- Develop and refine SOPs and operational improvements in partnership with department leaders
Supporting Functions
- Provide real-time support for e-commerce order fulfillment, including shortage and substitution resolution
- Track forecast vs. actual order activity and collaborate with planning and warehouse teams on adjustments
- Support customer service with order status inquiries by leveraging the Order Management System (OMS)
- Provide regular updates on promotional sales performance to internal stakeholders
Requirements
- Bachelor's degree required
- 8-10 years operations experience with 2-5 years of inventory management experience
- Strong Microsoft Excel skills required
- Highly organized with a strong sense of urgency and attention to detail
- Ability to work efficiently in a fast-paced environment and handle multiple priorities
- Strong communication and strategic problem-solving skills
- Self-motivated, proactive, and capable of working independently
- Must be onsite 5 days a week in Clayton, IN. Travel to the corporate NY office may be required on occasion