Personal Shopping with Lotus, offers a unique experience to align your life with your clients needs to maximize your experience as a personal shopper outside of just assisting your clients needs. Personal Shoppers are invited to brand events, fashion shows and experiences to provide a unique opportunity to stay connected with clients. You will be responsible for building lasting client relationships and curating high-end wardrobes tailored to individual preferences. This commission-based role requires a strong client base, exceptional communication skills, and the ability to leverage the extensive resources offered from Lotus for your personal clients. Your responsibilities will include understanding client needs, providing expert styling advice, and efficiently managing the purchasing process.
Responsibilities:
- Client Consultation & Relationship Management: Conduct thorough consultations to understand client preferences, lifestyle, and wardrobe needs, nurturing long-term relationships built on trust and personalized attention.
- Transaction Management & Customer Service: Facilitate the purchase process, manage exchanges and returns, and ensure exceptional customer service throughout the client journey.
- Fashion Expertise & Trend Analysis: Stay well versed in current luxury fashion trends, designer collections, and emerging brands to provide informed styling advice and suggestions.
- Styling & Wardrobe Building: Offer expert advice on color coordination, fabric choices, tailoring, and creating versatile wardrobes that align with the client's lifestyle.
- Curated Shopping Experiences: Select clothing and accessories tailored to the client's style, occasion, and budget, whether in-person or online.
- Exclusive Sourcing & Network Development: Leverage a strong network within the luxury retail industry to source rare or limited-edition items and gain access to exclusive products or services.
- Event Participation & Networking: Attend fashion events, collection previews, shows, and launches to stay current on trends and expand professional networks.
Qualifications:
- Established Client Base: A robust network of clients who primarily purchase luxury and contemporary brands.
- Fashion Expertise: In-depth knowledge of luxury brands, current fashion trends, various fabrics, tailoring techniques, and diverse body types.
- Exceptional Communication: Outstanding verbal and written communication skills, combined with active listening, to build trust and rapport with discerning clientele.
- Client Relationship Acumen: Demonstrated capability to foster and sustain strong relationships with high-net-worth clients.
- Professionalism & Confidentiality: Upholding discretion and maintaining a high standard of professionalism in all interactions.
- Organizational Prowess: The ability to efficiently manage multiple clients, appointments, and shopping sessions while meeting deadlines.
- Problem-Solving Agility: A proactive approach to addressing client requirements and resolving any challenges that may emerge.
- Meticulous Attention to Detail: A precise approach to styling, product curation, and ensuring accuracy across all service aspects.
