About SHEIN
SHEIN is a global online fashion and lifestyle retailer, offering SHEIN branded apparel and products from a global network of vendors, all at affordable prices. Headquartered in Singapore, SHEIN remains committed to making the beauty of fashion accessible to all, promoting its industry-leading, on-demand production methodology, for a smarter, future-ready industry. Founded in 2012, SHEIN has more than 16,000 employees operating from offices around the world and continues to expand operations globally. Join SHEIN and be the future!
Position Summary
The Senior Logistics Specialist plays a critical role in managing and optimizing middle to last mile logistics, reverse logistics, and capacity planning. This position is responsible for building and maintaining vendor relationships with the goal tracking and meeting performance metrics, conducting root cause analysis, and driving process improvements through Invent & Simplify initiatives. The ideal candidate will have strong documentation and project management skills, enabling effective cross-functional collaboration and strategic decision-making.
Job Responsibilities
- Optimize Middle to Last Mile performance and ensure efficient transport flow.
- Plan capacity in line with volume forecasts and operational needs.
- Analyze transportation bottlenecks and implement efficiency solutions.
- Develop new metrics to measure success and identify deep dive opportunities.
- Oversee reverse logistics for cost-effective and efficient returns.
- Enhance return visibility and reduce waste in logistics processes.
- Monitor key transportation KPIs and drive performance improvements.
- Simplify processes, maintain documentation, and ensure policy alignment.
- Lead projects to optimize logistics operations and present insights to leadership.
Job Requirements
- 3+ years in transportation, logistics, or supply chain operations.
- Bachelor’s degree in Logistics, Supply Chain, Business, or related field preferred.
- 3+ years of experience in transportation, logistics, supply chain, or network planning.
- Strong analytical skills with expertise in performance tracking, capacity planning, and KPI management.
- Experience in reverse logistics strategy development and process optimization.
- Proficiency in transportation management systems (TMS), data analytics tools, and reporting dashboards.
- Strong documentation and technical writing skills for SOPs and process standardization.
Benefits and Culture
- Healthcare (medical, dental, vision, prescription drugs)
- Health Savings Account with Employer Funding
- Flexible Spending Accounts (Healthcare and Dependent care)
- Company-Paid Basic Life/AD&D insurance
- Company-Paid Short-Term and Long-Term Disability
- Voluntary Benefit Offerings (Voluntary Life/AD&D, Hospital Indemnity, Critical Illness, and Accident)
- Employee Assistance Program
- Business Travel Accident Insurance
- 401(k) Savings Plan with discretionary company match and access to a financial advisor
- Vacation, paid holidays, floating holidays, and sick days
- Employee discounts
- Free weekly catered lunch
- Free swag giveaways
- Annual Holiday Party
- Invitations to pop-ups and other company events
- Complimentary daily office snacks and beverages
