The Role{{{{:}
}}}The Customer Supply Chain Senior Planner is an integral role between sales and operational teams as well as customers and our fulfilment partners. Key priorities will be to support our ambitious plans through operational efficiency, delivering exceptional service, building strong relationships with our customers, and developing processes as needed for any new retailers or new markets. We are looking for someone with a breadth of supply chain experience who is an excellent communicator and relationship builder, who is willing to roll up their sleeves and get stuck into operational detail but can also identify and address long-term challenges in a fast-growing busine
ss.Role Accountabilities{{{
{:}}}}Review, process, and report on weekly purchase orders from retailers. Advise warehouses on shipping priorities and instructions to ensure a seamless process from order dispatch to retailer re
ceipt.Assess PO process and trends by retailer to find most effective way to process orders, maximize fill rates and deliver savings to the bus
iness.Understand and maintain catalogue status communicating to retailer any ranges discontinued, back in stock dates, and launch or allocation o
rders.Build and maintain effective relationships with key cross-functional teams to enable collaborative relationships and aligned forward fore
casts.Have a strong awareness of short term commercial and marketing activities which could have impacts on the effectiveness of the operations and pro-actively manage these business requirements with the support of key stakeho
lders.Clearly communicate our weekly gross order value, shortages, and any sku management issues needed for resolution, to ensure we are meeting financial sell-in commitments per ret
ailer.Anticipate orders to be received over the next 2 months according to retailer signals and proactively review and prepare capability to fill to the maximum
level.Proactively analyse optimal inventory levels at the retailer and callout opportunities and risks
found.Accountable for vendor compliance issues taking part in the swift action to reduce, dispute, or adapt processes to avoid financial pena
lties.Facilitate retailer returns process from RA through to received at the warehouse, and suggest process recommendations as n
eeded.Understand operational weaknesses and highlight/implement solutions to improve customer service and delivery efficie
ncies.Reporting Relationships{{
{{:}}}}Reporting into Customer Supply Chai
n ManagerKey Selection Criteria
{{{{:}}}}Bachelor's Degree or equivalent relate
d experienceMinimum Of 3-5 Years Supply Chain Planning Relate
d ExperienceExperience in a customer facing role within a logistics or supply ch
ain capacityExperience managing logistics providers and able to demonstrate experience in driving operational performance improvement, with an understanding of budget management for log
istics costsAble to demonstrate real examples of taking ownership of projects/improvements right through to th
e end resultUnderstanding and commercial awareness of the total supply chain including supply and dem
and planningAble to demonstrate examples of building and improving customer r
elationshipsShowing outstanding attention to detail, identifying and addressing anoma
lies quicklyExperience with an ERP system is highly desirable, someone IT savvy who is able to bring experience of improved information sharing both internally and externally would be a
real benefitAn entrepreneurial flair, real commerciality and great relationship buildin
g abilities!Opportunities for development and career advancem
ent{{{{:}}}}As part of a rapidly expanding region, you will be given many exciting new implementations to manage. You will also be expected to be a key part of our drive for continuous improvement, reviewing current processes and investigating better, industry-leading, w
ays of working.The Customer Supply Chain team has a clear career path which you can follow or look to progress via another Supply Chain team or an entirely diff
erent fu
nction.BenefitsBase Salary Range $8
5,000-$95,000**C
- ompany BenefitsGenerous staff discount to use
- on all productsAccess to Tilbury Treats - our very own rewards platform allowing you to save money and gain ‘money can't buy' discounts on anything from gym memberships to
- cinema ticketsMedical, dental, and
- vision benefitsCommuter Ben
- efits (Pre-tax)Flex Spendin
- g Account (FSA)Employee Assistanc
- e Program (EAP)401(k) wit
- h Company mat
- chPaid Time
- OffBirthday PTOCharlotte Tilbury, in good faith, believes that this posted range of compensation is the accurate range for this role at the time of
this posting**At Charlotte Tilbury Beauty, our mission is to empower everybody in the world to be the most beautiful version of themselves. We celebrate and support this by encouraging and hiring people with diverse backgrounds, cultures, voices, beliefs, and perspectives into our growing global workforce. By doing so, we better serve our communities, customers, employees - and the candidates that take part in our recru
itment process.If you want to learn more about life at Charlotte Tilbury Beauty please follow our LinkedIn page!
