About Bergdorf Goodman
Bergdorf Goodman, a New York landmark since 1901, is the epitome of style, service, and modern luxury. With a rich history of showcasing both leading and emerging designers, our iconic 5th Avenue store is a premier destination for discerning customers worldwide.
Position Overview
We are looking for a Selling Assistant who thrives in fast-paced environments, collaborates enthusiastically, is eager to learn about luxury retail, and can manage multiple tasks to support the team in the Personal Shopping department.
In this pivotal role, you will collaborate with Personal Shoppers to help create seamless, personalized shopping experiences for our most discerning clients. You’ll be instrumental in both behind-the-scenes operations and front-facing interactions that uphold the highest standards of luxury retail. This is an excellent opportunity for someone with a passion for fashion and luxury service who is eager to learn, grow, and thrive in an elite retail environment.
Key Responsibilities
- Support Personal Shoppers in preparing for and executing client appointments
- Coordinate scheduling, logistics, and communication for client visits
- Maintain and update client profiles and preferences to drive long-term engagement
- Process transactions accurately at the POS and assist with returns and exchanges
- Track client orders and manage post-appointment follow-ups (e.g., alterations, thank-you notes)
- Assist with digital selling efforts and contribute to the team’s social media and online presence
- Organize and execute exclusive gifting moments and in-store experiences for VIP clientele
- Maintain organization of selling suites, including cleanliness and coordination with facilities
- Ensure all merchandise is returned to appropriate stock areas post-appointment
- Stay knowledgeable on product collections, industry trends, and POS/clienteling technology
Qualifications
- 1+ years of experience in retail or service; luxury retail experience preferred
- Passion for fashion and enthusiasm for providing luxury-level service
- Desire to learn, grow, and advance within the retail industry
- Excellent organization and time-management skills
- Professional, polished demeanor with a client-first attitude
- Ability to thrive in a fast-paced, detail-oriented environment
- Proficiency with Microsoft Suite (Outlook, Excel, Teams, etc.)
- Flexible availability, including weekends, evenings, and holidays
Benefits & Perks
- Medical, Dental, and Vision Benefits
- Disability Coverage
- Paid Parental & Family Leave, and Adoption Assistance
- Paid Time Off (PTO)
- 401(k) Retirement Savings Plan & Life Insurance
- Financial Wellness Programs
- 30% NMG Associate Discount
- Personal and Professional Development Opportunities
Equal Opportunity Statement
Bergdorf Goodman is committed to creating a diverse and inclusive workplace. We are proud to be an equal opportunity employer and consider all qualified applicants regardless of race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, or any other protected status.
If you need a reasonable accommodation during the recruitment process, please contact us at ApplicantSupport@NeimanMarcus.com.
