Company Description
Envirotainer is a leading provider of temperature-controlled solutions for transporting life-saving pharmaceuticals globally. With 40 years of experience, the world's largest pharmaceutical companies trust Envirotainer for its wide range of cold chain solutions and shipment monitoring services. The company prioritizes sustainability through science-based targets, transparent reporting, and data-driven approaches to reduce emissions and environmental impact.
Role Description
This is a full-time hybrid Customer Service Specialist role located in Irving, TX. The Customer Service Specialist will collaborate with sales and logistics teams to provide exceptional customer support, and customer satisfaction via Phone, Email, and Teams.
Qualifications
- Customer Support and Customer Service skills
- Customer Satisfaction and Customer Experience skills
- Phone Etiquette proficiency
- Strong interpersonal and communication skills
- Ability to multitask and prioritize effectively
- Experience in a customer service role is preferred
- Knowledge of the pharmaceutical industry is a plus
- Bachelors degree required
