About Bergdorf Goodman
Bergdorf Goodman, a New York landmark since 1901, is the epitome of style, service, and modern luxury. With a rich history of showcasing both leading and emerging designers, our iconic 5th Avenue store is a premier destination for discerning customers worldwide.
Position Overview
We are looking for a Selling Assistant who thrives in fast-paced environments, collaborates enthusiastically, is eager to learn about luxury retail, and can manage multiple tasks to support the Advanced Designer Ready-To-Wear Team.
In this role, you will support Sellers in delivering personalized and elevated shopping experiences across our Advanced Designer Ready-To-Wear collections featuring Gabriela Hearst, Prada, and Balmain. You will assist with both scheduled appointments and walk-in clients, ensuring seamless boutique operations and exceptional client service. This position offers an excellent opportunity to grow your career in luxury fashion retail while working with some of the most prestigious ready-to-wear brands.
Key Responsibilities
- Assist Sellers in preparing for and executing personalized client appointments
- Greet and engage walk-in clients, supporting Sellers in delivering exceptional service
- Coordinate appointment scheduling and client communications
- Maintain and update client profiles and preferences within clienteling platforms
- Process sales transactions accurately and efficiently at POS
- Handle post-sale follow-up including order tracking, alterations, and thank-you notes
- Support digital selling initiatives and social media engagement
- Assist in organizing gifting and in-store experience activations
- Ensure merchandise is returned to stock promptly and boutique presentation standards are upheld
- Keep selling areas and fitting rooms clean, organized, and guest-ready
- Remain knowledgeable on current product assortment and use of POS/clienteling tools
Qualifications
- 2+ years of experience in retail or client service; luxury retail experience preferred
- Strong interest in fashion and designer ready-to-wear collections
- Comfortable working with both scheduled appointments and walk-in clients
- Excellent organizational, communication, and interpersonal skills
- Solution-oriented with the ability to multitask in a fast-paced environment
- Professional demeanor with a client-first mindset
- Proficient in Microsoft Suite (Outlook, Excel, Teams, etc.)
- Flexibility to work evenings, weekends, and holidays
- Stay knowledgeable on product collections, industry trends, and POS/clienteling technology
Benefits & Perks
- Medical, Dental, and Vision Benefits
- Disability and Life Insurance
- Paid Parental Leave, Family Leave, and Adoption Support
- Paid Time Off (PTO)
- 401(k) Retirement Savings Plan
- Financial Wellness Programs
- 30% Associate Discount at NMG brands
- Opportunities for Career Growth and Development
Equal Opportunity Statement
Bergdorf Goodman is an equal opportunity employer committed to diversity and inclusion. We provide equal employment opportunities regardless of race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, veteran status, or any other protected status under law.
If you require a reasonable accommodation during the application or interview process, please contact ApplicantSupport@NeimanMarcus.com.
