Company Description
The FAENA Movement is one of culture, art and community. The FAENA Culture is steeped in the warmth and traditions of the south combining authentic and attentive hospitality with the world’s finest amenities. We act as a catalyst in making dreams a reality with the collaboration of ideas. Creating carefully curated spaces paired with excellence in service to delight the most sophisticated guests as they are indulged by the FAENA Culture.
Following Buenos Aires and Miami Beach, Faena New York, will find its home at 500 West 18th Street, overlooking the High Line in a building designed by Bjarke Ingels Group. This latest opening will be synonymous with sophistication, glamour, breathtaking artwork, and cultural trendsetting. This opening will mark the resurgence of luxury nightlife experiences in New York with dynamic food and beverage venues and programming that will make Faena the ultimate destination for the sophisticated traveler to New York.
Job Description
The Room Attendant is responsible for cleaning and maintaining guest rooms, suites, and assigned public areas to Faena’s luxury standards. This role contributes directly to the guest experience by ensuring rooms are immaculate, well-stocked, and welcoming. Room Attendants are stewards of quality and play a key role in upholding the visual identity and reputation of Faena New York.
This is a full-time position with an hourly compensation rate of $30.00 an hour plus tips.
Duties And Responsibilities
- Clean and reset guest rooms according to daily assignment sheets and Faena service standards.
- Make beds, replace linens and towels, dust furniture, vacuum carpets, and sanitize bathrooms.
- Restock guest amenities, minibar items, and supplies as directed.
- Ensure presentation of rooms reflects luxury-level cleanliness, detail, and organization.
- Report maintenance issues or unusual room conditions to the supervisor promptly.
- Handle guest belongings with care and respect for privacy.
- Respond to guest requests courteously and deliver items as needed.
- Maintain cleaning equipment and supplies in neat and safe condition.
- Follow chemical handling protocols and adhere to OSHA, DOH, and hotel safety standards.
- Participate in deep cleaning, seasonal projects, and team-wide cleaning initiatives.
Qualifications
- Minimum 1 year of experience in luxury hotel housekeeping preferred.
- Familiarity with proper cleaning techniques and safety protocols.
- Ability to work efficiently and independently with minimal supervision.
- Must be detail-oriented and quality-driven.
- High school diploma or equivalent preferred.
- Bilingual preferred (Spanish/English).
Skills
- Excellent attention to detail and cleanliness.
- Ability to manage time and meet deadlines for room assignments.
- Friendly, respectful, and guest-oriented demeanor.
- Strong communication with colleagues and supervisors.
- Ability to work in a fast-paced, physically demanding environment.
PHYSICAL DEMANDS AND WORK ENVIRONMENT
- Endure various physical movements throughout the work areas
- Ability to move safely in uneven terrain or in confined spaces
- Remain active, constantly moving, or prolonged periods sitting at a desk and working on a computer throughout work shift
- Medium Work: Exerting up to 40 pounds of force occasionally, and/or 20 pounds of force frequently, and/or up to 10 pounds of constantly moving objects, may occasionally lift and/or move up to 25 pounds
Additional Information
All your information will be kept confidential according to EEO guidelines.
