Neom Consulting Group has been retained by our client to lead the search for a Director of Program Management. This opportunity is ideal for an experienced PMO leader seeking to advance their career in a strategic leadership role while remaining engaged in hands-on program execution.
Job Summary
The Director of Program Management will lead and evolve a team of four program managers, driving consistent program execution and process excellence across key enterprise systems, including digital customer experience, finance, HR, and point of sale. This role requires a balance of strategic oversight and hands-on leadership, with a strong focus on optimizing program management practices in a lean, Agile Scrum environment. The ideal candidate will be a change agent who can assess and elevate team performance, streamline delivery, and foster cross-functional alignment in a dynamic organization.
Key Responsibilities
- Lead the development and standardization of program management practices across functional areas within an Agile Scrum framework.
- Manage and mentor a team of four program managers, promoting a collaborative, high-performance culture and potentially restructuring to align with organizational needs.
- Assess current talent and coach individuals to enhance capabilities, performance, and delivery impact.
- Drive organizational change and stakeholder alignment by influencing across departments and ensuring programs reflect broader business objectives.
- Provide hands-on oversight across technical domains including digital platforms, financial systems, HR technologies, and point of sale infrastructure.
- Introduce best practices and external benchmarks to optimize workflows, drawing on experience with Program Management Office (PMO) models if applicable.
- Partner with senior leadership and cross-functional stakeholders—such as IT, HR, and marketing—to ensure alignment of program goals with strategic priorities.
Qualifications
- Proven experience as a program management leader in an Agile Scrum environment, with a track record of standardizing processes.
- Strong people management skills, including the ability to handle challenging personalities, coach team members, and develop talent.
- Prior experience managing a team of program or project managers, with a preference for candidates who have established or led a PMO.
- Ability to navigate stakeholder relationships, drive organizational change, and work hands-on with technical systems across multiple functional areas.
- Excellent communication and interpersonal skills to engage with senior leadership and cross-functional teams.
- Strategic mindset with the ability to balance lightweight project management with robust process optimization.
- Bachelor’s degree in business, IT, or a related field; advanced degree or certifications (e.g., PMP, Agile certifications) preferred.
