Better Earth is a provider of sustainable packaging solutions founded to make sustainability accessible. We seek someone who understands and embraces our mission and recognizes their unique role in helping us make a significant impact together.
We are seeking a Warehouse Team Member for our Clarkston facility in the Atlanta Metropolitan area. This individual will report to the Warehouse Operations Manager for our Clarkston Division. This team member plays a critical role in supporting Better Earth’s sales and customer engagement efforts by managing the lifecycle of product samples. This individual is responsible for coordinating and fulfilling sample requests from customers and internal stakeholders, maintaining samples inventory, and ensuring timely and accurate shipping.
About Better Earth
Our products are designed to meet the most demanding sustainability requirements at the highest quality and best price. But we don’t stop there. Driven by our three core pillars: sustainability, innovation, and experience, we work diligently to catalyze environmental initiatives across our supply chain and educate stakeholders about how we can close the loop on our products and bolster the circular economy.
Our Culture
Our mission is to be “purists” who do not waiver from our responsibilities as environmental stewards. We invest in the people who make this mission possible by providing on-the-job training, a fun work environment, and growth opportunities.
We love creative thinkers who feel comfortable bringing their whole selves, voices, and perspectives to work daily and are unafraid to poke holes. To this end, over three-quarters of Better Earth’s corporate team are women or people from underrepresented populations.
We operate in a fast-paced environment, which means we need team players who are comfortable rolling up their sleeves, speaking up, asking questions, innovating, building processes, pivoting when necessary, and loving learning.
(PS: We also love goofy jokes, cooking, gardening, the outdoors, work-life balance, and big ideas.)
Hourly Salary: $16.00/hour
Schedule: Monday–Friday, 7:30 AM – 4:00 PM
Key Responsibilities
Sample Fulfillment & Customer Communication
- Serve as the main point of contact for internal and external sample requests
- Track and prioritize incoming sample requests to ensure prompt response and shipment
- Create shipping labels and process shipments via Better Earth’s shipping systems
- Communicate shipment details and tracking information to customers and internal teams
- Maintain accurate inventory of all samples and restock as needed
Inventory & Sample Room Management
- Organize and maintain the sample room to ensure quick and easy access to materials
- Conduct regular counts and audits to track sample availability
- Ensure all samples are properly labeled, stored, and tracked in the system
Warehouse & Print Operations Support
- Assist the print operations team by inspecting printed products for quality standards
- Support boxing, sealing, labeling, palletizing, and preparing shipments for dispatch
- Pick and pack customer orders when needed to support warehouse demands
- Follow all safety, quality, and compliance procedures while on the warehouse floor
Qualifications
- High School diploma or equivalent required
- Minimum of 1 year of experience in customer service, warehouse, or logistics role
- Strong communication skills, both verbal and written
- Proficient in Microsoft Office and general computer applications
- Experience using Customer Relationship Management (CRM) software
- Excellent attention to detail and organizational skills
- Ability to work independently and as part of a cross-functional team
- Able to lift up to 30 lbs and stand for extended periods
- Flexible and willing to assist across departments as needed
Preferred Qualifications
- Experience with shipping platforms (e.g., FedEx, UPS)
- Familiarity with warehouse management systems
- Background in print or packaging environments is a plus
Additional Responsibilities:
The above is intended to describe the general requirements for performing this job. It should not be construed as an exhaustive statement of duties, responsibilities, or requirements. The omission of specific statements of duties does not exclude them from the position.
