Genral Summary:
The Freight Pay Administrator is responsible for auditing and researching carrier invoices to determine payment requirements and perform post-audit functions. They create and run scheduled reports surrounding freight pay, resolve issues with core carriers via phone or email, and maintain fuel payment tables. Additionally, they seek innovative ways to improve service and cost through technological and process improvements, understand payment trends to enhance the payment process, and partner with outside carrier partners, Dollar General personnel, and third-party auditors for efficient resolution and improvement.
Duties & Responsibilities:
Daily duties:
- Audit and research carrier invoices to determine if payment is required. Perform all post audit functions.
- Create and run scheduled reports for distribution to carriers and Dollar General staff as needed.
- Deal directly with core carriers via phone and/or email for problem resolution.
- Maintain fuel payment tables.
Process Improvement:
- Seek innovative ways to improve service and cost. This includes both technological & process improvements.
- Understand payment trends and indicators to improve the payment process.
Partner:
- With outside carrier partners for optimum service.
- With Dollar General personnel and 3rd party auditors for efficient resolution and improvements.
Knowledge, Skills, and Abilities (KSAs):
- Knowledge of transportation payment and auditing process and procedures.
- Understand the freight contract and rating process.
- Base knowledge of transportation modes and networks
- Ability to work with Microsoft Excel and Word.
- Ability to perform invoice level analysis and audits.
- Ability to use effective communication methods: oral, written and graphical.
- Ability to be a team player and customer service driven.
Work Experience &/or Education:
- Bachelor’s degree in Business or Logistics preferred with a minimum of 2 years experience preferred or equivalent combination of education and experience.
