Position Summary
Ensures the on-time delivery of cost competitive products with the highest quality. Management of receiving, storing, loading, and transporting finished goods/products in the United States, Canada, and Mexico. Plan/Execute warehouse operations to prepare for On-Time Delivery of cost competitive products with the highest quality of transportation. Oversee finished goods warehouse and transportation operations by managing RFQ, Contract, KPI, and Cost to enhance long-term success for corporate/stakeholders.
Role And Responsibilities
- Truck Dispatch and Allocation.
- Communicate and confirm with transportation service providers to:
- Fulfill truck capacities as required.
- To ship supply for the week of SOP confirmation (2 weeks in advance).
- To ensure all trucks are allocated to support production/loading operations.
- Ensure transportation capacities are fulfilled to support:
- Production.
- Inventory accuracy of container yard.
- Inspection of containers to confirm high quality delivery.
- Supply to customers per their requirements.
- On-Time Delivery (OTD)
- Check all:
- SOP confirmed volumes’.
- Requested Delivery Dates (RDD).
- Communication to service providers about each week’s OTD.
- Make sure dispatches are done properly to ensure OTD.
- In-Transit Management (Track & Trace)
- Responsible for managing all shipments’.
- Provide advanced visibility for customers of all shipments.
- Efficiently support customer’s operation plan.
- Direct Shipment Management
- Ensure SEHA supplies 60%↑ to direct customers such as Lowe's, Best Buy, Costco, Aaron's, etc.
- Save money by supplying directly to customers.
- Communicate with Production Planning, SEA Supply Chain, and the HQ Global Operation Center to verify that the direct shipment orders are received and confirmed.
- IOD/POD/Payment Management
- Continuously communicate with partners on completion of delivery.
- Information of Delivery (IOD) is required within 24 hours of actual deliveries via email/phone/fax/etc.
- Receive and manage Proof of Delivery (POD) for all shipments (Signed document by Consignee).
- Manage weekly freight invoices to ensure all partners are paid in a timely manner at the right cost.
- Inventory and Consumable Goods Management
- Ensure all finished goods are produced, received, stored, and loaded properly, to prevent a surplus/shortage in advance.
- Maintain a clear understanding of FIFO operations.
- Create and maintain records of accidents/damages/loss of goods.
- Ensure all consumable goods’ PSI are managed (airbags, wraps, etc.).
- Ensure On-Time Factory Out and FIFO.
- Prevent surpluses or shortages to fulfill customers' delivery requirements.
- Warehouse Management
- Provide a safe working environment for employees by managing PPE use, Pro-3M, equipment, loading procedures, Standard Operating Procedures, and HR issues.
- Create manpower work schedule based on production volume.
- Handle complex clerical, administrative, technical and customer support issues under minimal supervision. Escalate only the most complex issues to appropriate staff.
- Container Yard Management
- Ensure that all trucks/containers received by SEHA are managed per CS Group’s standard of containers’ condition expectation.
- Ensure the following:
- All received goods are in managed locations.
- Name of truckers.
- Gate-in time for efficient operation from Dock to Yard, Yard to Dock.
- Maintenance Management
- Regularly schedule maintenance of assets/rent/leased equipment such as clamp lifts, batteries and docks to avoid operation issues.
- RFP/RFQ and Contract Management
- Plan, execute, follow-up, and complete Request for Pricing (RFP)/Quotation as needed (quarterly, semi-annually, annually) with warehouse/transportation service providers to drive on-time delivery with the highest quality, the most competitive logistics cost, and to build contractual long-term relationships with partners.
- To manage, review with two 3PLs contracts on Warehousing and Transportation consistently to drive on-time delivery with the highest quality at the most competitive logistics cost. If requirement from SEHA is not fulfilled, responsible for RFQ, RFP of new 3PLs.
- KPI Management
- Ensure subordinates are managing on-time shipping of right quantities.
- Ensure subordinates are managing on-time delivery of right quantities.
- Ensure most competitive logistics costs are used for majority of shipments.
- Master Data Management
- Factory Logistics Planning (FLP) Data Management for all customers.
- Customer Information System (CIS) Data Management for all customers.
- Settlement System for Logistics Cost (Monthly, Quarterly, Annually, etc.).
- Trend/Cost Management
- Manage abnormal costs’ risk points (Zero Per Diems, Detention, etc.).
- Understand and adapt to most updated supply chain market’s trend.
- To innovatively and efficiently manage procedures, processes, and purchases.
- Cost Saving activities, which logistics part has performed previously, include changing vendors for hiring agency for warehouse (Mark-up 36% → 32%), changing vendors for consumables (Airbags $7/CNTR → $3/CNTR), changing transportation mode for exports ($1.7/set saving), operating outbound warehouse’s 2nd shift with half manpower.
- All other duties as assigned
Skills And Qualifications
- Education: Bachelor's degree in Supply Chain Management, Logistics, Industrial Engineering, Mathematics, Business, or related field required.
- Experience: No experience required (1 year experience in SCM operation or manufacturing experience preferred)
- Knowledge: Thorough understanding of the Logistics Process, Inventory Management, Transportation, and Logistics required.
- Skills: [Required]: Excellent analytical and problem-solving skills. Ability to work in a fast paced and goal orientated environment. High proficiency in Excel.
Additional Skills:
[Required]: Problem solving (Seeking the root cause(s) of problems); Coming up with and proposing the most optimal solution on time; Communication (Accurately understanding others' requests and clearly expressing and delivering oneself in the most effective manner); Customer Focus (Maximizing customer satisfaction by operating resources and making decisions based on understanding the customer); Decision-making (Establishing alternatives from a rational perspective); Making judgments accurately on time; Planning & Organizing (Designing systematic and feasible strategies and tactics aligned with the organization's strategy and visions).
[Preferred]: Technical experience with SAP.
- Domestic role: Frequent interaction with SEA.
- Physical requirement: All employees for all positions are required to be able to lift, carry, push, or pull up to 35 lbs.
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