Company Description
Reboot Staff – About Us
At Reboot Staff, we are dedicated to connecting talented individuals with exceptional career opportunities. Our mission is to empower professionals and businesses by providing high-quality staffing solutions across a range of industries. We believe in fostering growth, development, and long-term success for our employees and clients alike.
Job Description
Job Description:
Reboot Staff is seeking a reliable and detail-oriented Data Entry Customer Service professional to join our team in Allentown, PA. This position plays a key role in ensuring accurate data management while providing excellent support to customers. The ideal candidate is organized, has strong communication skills, and is comfortable handling both data entry tasks and client interactions.
Responsibilities:
- Accurately input, update, and maintain data in internal databases and systems
- Handle customer inquiries via phone and email in a professional manner
- Review and verify data for accuracy and completeness
- Resolve issues or escalate to appropriate departments as needed
- Maintain confidentiality of sensitive information
- Collaborate with team members to improve data processes and customer satisfaction
- Generate reports and summaries based on collected data
Qualifications
Qualifications:
- High school diploma or equivalent; associate degree preferred
- Previous experience in data entry or customer service is a plus
- Excellent typing and computer skills
- Strong attention to detail and organizational skills
- Effective written and verbal communication
- Ability to manage time and prioritize tasks in a fast-paced environment
- Familiarity with Microsoft Office Suite and data management systems
Additional Information
Benefits:
- Competitive salary based on experience
- Opportunities for professional growth and advancement
- Skill development and training programs
- Supportive team environment
- Full-time schedule with consistent hours
