Company Description
About Us
At Sharpcontra, we are committed to delivering exceptional experiences through precise planning, creative execution, and strong client relationships. Our team thrives on attention to detail and a passion for excellence in every event we coordinate. With a focus on professional development and innovation, Sharpcontra is a place where your ideas are valued and your growth is supported.
Job Description
Job Description
We are seeking a reliable and detail-oriented
Customer Support Assistant to join our team in San Antonio, TX. The ideal candidate will provide top-tier assistance to clients by addressing inquiries, resolving concerns, and maintaining positive customer relationships. This position is key in ensuring client satisfaction and smooth daily operations.
Responsibilities
- Respond to customer inquiries via phone, email, and in-person
- Resolve customer issues promptly and efficiently
- Maintain accurate records of customer interactions and transactions
- Assist in processing orders, forms, and applications
- Communicate with other departments to ensure seamless service delivery
- Provide general administrative support as needed
- Identify opportunities to improve customer service processes
Qualifications
Qualifications
- High school diploma or equivalent required; associate degree preferred
- Previous experience in customer service or administrative support
- Excellent communication and interpersonal skills
- Strong organizational and time management abilities
- Ability to work independently and as part of a team
- Proficient in Microsoft Office and basic computer applications
Additional Information
Benefits
- Competitive salary ranging from $40,000 to $52,000 annually
- Opportunities for professional growth and internal advancement
- Supportive team environment
- On-the-job training and skill development
- Full-time schedule with consistent hours
