Position Title: Director of Corporate Warehousing

Reports To: SVP, Operations

Location: Required to work onsite from the Royal Cup HQ facility in Birmingham, AL. This is not a remote work position.

This is a direct-hire position. Unsolicited resumes or candidate referrals from third-party recruiting agencies will not be accepted.

Summary

The Director of Corporate Warehousing reports to the SVP of Operations and provides strategic leadership for the company’s warehousing network. This role oversees nine regional warehouses and is responsible for driving operational excellence, improving processes, and optimizing inventory management to ensure superior customer service and cost efficiency.

The Director will lead the development and execution of initiatives that align warehouse operations with organizational goals. This includes standardizing and enhancing processes across the network, implementing strategies to maintain optimal inventory levels, and ensuring full compliance with all regulatory and safety standards.

Additionally, this leader will be accountable for monitoring key performance indicators (KPIs), managing financial performance, and continuously identifying opportunities for improvement across the warehousing function to support business growth and customer satisfaction.

Supervisory Responsibilities

Lead, mentor, and develop a high-performing warehouse team, fostering a culture of accountability and continuous improvement.
Recruit, interview, hire, and train key personnel within the warehouse function.
Oversee the daily workflow of the warehouse network, ensuring seamless execution and performance optimization.
Conduct constructive and timely performance evaluations, providing coaching and development opportunities.
Enforce company policies while managing employee relations, performance management, and disciplinary actions.
Collaborate with cross-functional leadership teams to drive alignment, operational synergy, and strategic execution.

Key Responsibilities

Plans strategies to expand scope of services and warehouse leaders to respond to new opportunities
Provides direction to warehouse management so as to ensure efficient and effective function and compliance
Collaborates with demand planning and procurement to support service as well as managing storage capacity
Mentors, counsels, and develops managers in driving safe, accurate and efficient operations through employee engagement and standard processes
Oversees the fiscal and operational management of each warehouse in partnership with finance and local leadership
Allocates appropriate resources in a responsible manner consistent with the approved operating and capital equipment budget or within approved variances
Participates in the development of warehouse annual goals and objectives, and plans for new projects, services and programs with respect to cost, quality and safety
Coach staff to maximize the effectiveness of the team
Develops the leadership, operational and business skills of direct reports
Translates the overall direction of the company into a flexible Area-specific strategy that will achieve plan
Provides individual team members with aggressive and clear performance objectives directly tied to the organizational strategy
All other duties as assigned

Minimum Qualifications

Bachelor’s degree in Supply Chain Management (or another related field)
10 + years of experience supporting an internal logistics operation
Inbound, inventory management, and outbound warehouse process experience.
As an exempt position, evening and/or weekend hours may be required to ensure the fulfillment of all duties and responsibilities.
Expert knowledge Microsoft suite and systems, especially excel.
Excellent written and verbal communication skills
Strong analytical, statistical, and problem-solving skills.
Exceptional communication and interpersonal skills with the ability to build and maintain effective working relationships with internal and external customers and employees at any level.
The ability to travel up to 15% with overnight stays as business needs require.
Ability to successfully complete the pre-employment process

Preferred Qualifications

Experience leading logistics operations across multiple states
Experience with managing and/or implementing a WMS system
Project management experience preferred.
Lean/ six sigma experience preferred.
Experience with SAP.

Physical Requirements

Prolonged periods of sitting at a desk and working on a computer
Some physical requirements may include:
- Frequent sitting, standing, walking, reaching, typing, reading, talking, and hearing
- The ability to lift up to 50 pounds with or without assistance

Company Profile

Royal Cup, Inc. is the proven leader in sourcing, roasting, blending, and distributing high-quality coffees and fine teas since 1896 and is the chosen partner for restaurants, hotels, offices, and commuters across the country. We are a family-owned business rooted in a longstanding tradition of coffee roasting excellence that takes pride in our unparalleled dedication to customer care.

We are a large, privately held national importer, roaster, and distributor of coffees, teas, and related products that have been in business for more than 125 years. Royal Cup, Inc. currently provides products, equipment, and service to restaurants, hotels, convenience stores, businesses, and individuals throughout the United States, and we are growing!

At Royal Cup, Inc. having a customer-centric focus is not simply a motto; our employees believe we each have a responsibility to provide outstanding service to our customers. Our customer-centric focus results in actions we live by that not only retain our current customer base but grow our presence with new, high-impact accounts across the country based on exceptional products and service.

We believe serving our customers well, serves us well. We are results-oriented and strive to not only retain our current customer base but grow our presence with new, high-impact accounts across the country by offering exceptional products and service.

Royal Cup Coffee and Tea strives to be sustainably minded and a good corporate steward in all business endeavors. It is also what others expect of us – our employees, our customers and vendors, our local communities, and the coffee and tea industry we help represent. This mindset permeates the actions we take today for tomorrow.

Benefits

Royal Cup Coffee offers a competitive compensation plan and a comprehensive benefits program. On top of being a part of a well-caffeinated team, the benefits program includes healthcare, dental, vision, 401(k), company-paid life and disability insurance, Flexible Spending Account plan, select tuition reimbursement, paid parental leave, remote work opportunities, paid holidays, and vacation time. We also provide ongoing training that is designed to provide maximum success for our employees.

Royal Cup is committed to a diverse and inclusive workplace. We are an equal opportunity employer and do not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or another legally protected status. For individuals with disabilities who would like to request an accommodation, please contact us at 1-800-366-5836.

Royal Cup, Inc.

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