Royal Ambulance is seeking a highly motivated and detail-oriented Project Manager to support our VP of Transformation in driving strategic initiatives and operational improvements across the organization. With 3-5 years of project management experience and a proven track record of delivering projects to successful completion, you will be responsible for managing transformation projects, coordinating cross-functional teams, and utilizing digital tools to ensure effective data-driven decision-making. This role is hybrid, requiring exceptional accountability, responsiveness, and proactive communication.

Key Responsibilities
Project Planning & Execution:

Develop comprehensive project plans, set clear milestones, and assign deadlines to ensure timely and successful project completion
Manage and track project progress using Monday.com, ensuring all team members are aligned with project goals
Prepare and present progress reports, utilizing Excel to create detailed charts and graphs that clearly display project data and analytics

Digital Collaboration & Data Analysis:

Utilize Mural (or similar platforms) for brainstorming sessions, process mapping, and collaborative planning
Analyze project data to inform decision-making and identify areas for process improvement
Leverage data analytics to monitor project performance and optimize resource allocation

Process Improvement & Lean Methodologies:

Apply Lean principles to streamline project workflows and enhance operational efficiency; Lean certification is a plus, though not required
Identify bottlenecks and implement continuous improvement strategies to enhance project outcomes

Team Leadership & Coaching:

Lead project meetings, assign tasks, and ensure that deadlines are met by coordinating cross-functional teams
Teach and coach project management best practices to team members, fostering a culture of continuous learning and improvement
Serve as a key point of contact for project-related inquiries, ensuring clear and effective communication across all levels of the organization

Qualifications
Experience:

4-6 years of relevant project management experience with a demonstrable portfolio of projects managed to successful completion
Proven experience working remotely, with a high degree of accountability and responsiveness

Technical Skills:

Proficiency in Monday.com for project tracking and task management
Experience with digital collaboration tools such as Mural or similar platforms
Advanced skills in Excel, specifically in building charts, graphs, and data visualization
Strong data analytics capabilities to support project planning and performance measurement

Soft Skills:

Exceptional organizational skills and a keen eye for detail
Ability to lead meetings, assign deadlines, and manage multiple projects in a fast-paced environment
Nimble, reliable, and proactive in anticipating project needs and challenges
Excellent communication and interpersonal skills, with experience in teaching and coaching project management skills

Additional Preferences:

Familiarity with Lean methodologies; certification is desirable but not mandatory

Embody the Royal Mindset:

We are Driven - We set a goal, identify a plan to achieve it, stay focused and motivated throughout the process, and reach our desired results, despite obstacles or challenges. We show initiative and commitment. We maintain a positive mindset and believe in ourselves and our abilities.

We are Empathetic - We are in tune with the feelings and actions of others and use that understanding to guide our actions, behaviors, and decisions. We are compassionate, perceptive, and mindful. We put ourselves in our patient's shoes and each other’s shoes and go above and beyond to ensure we treat everyone with dignity and respect

We are Engaging - Our actions show our commitment to the organization and its goals. We care about the quality of our work and our fellow team members. We are enthusiastic and want to be involved within Royal and with our communities.

We are Adaptable - We are able to handle and adjust to change by being flexible in our process and mindset. We stay calm and do not fold under pressure when something changes, or a problem occurs. We develop a solution and can come up with an alternative plan despite the obstacles we are challenged with.

About Royal Ambulance
Founded by Steve Grau, Royal Ambulance is one of California’s premier mobile healthcare providers, proudly serving the San Francisco Bay Area. Since Royal’s inception in 2006, the company has grown from 2 ambulances and 10 EMTs to a fleet of over 100 ambulances and 800+ team members. Royal has experienced double-digit year-over-year growth over the last 10 years. Transporting over 95,000+ patients a year, Royal Ambulance is a partner to most major health systems in the Greater San Francisco Bay Area region. Our company has been curated off of four values:

Driven. Empathetic. Engaging. Adaptable.

At Royal Ambulance, we firmly believe it’s not just about the destination, it’s about the journey! It’s about who you become along the way, the people you meet, the connections you make, and the experiences you have that shape the kind of healthcare professional you become. As we continue to grow, we remain focused on fostering a culture of professional and personal development and best-in-class employee experience. Join our team and be a part of this exciting growth opportunity while surrounding yourself with other purpose-driven individuals, who encourage and inspire one another along their path in EMS and Healthcare.

Follow us on Instagram @RuleTogether

This job posting intends to provide a representative summary of the major duties, responsibilities, and essential functions performed by incumbents of this job. Incumbents may be requested to perform job-related tasks other than those specifically presented in this description. Royal Ambulance is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. Applicants must be legally authorized to work in the United States without requiring employer sponsorship now or in the future. We do not offer visa sponsorship for this position.

The base salary starts at at $95K-$110K base, with 10-15% bonus potential, putting total OTE in the $104K-$126.5K range.

Royal Ambulance

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