Title: Senior Customer Success Manager
Location: Western/Eastern United States (Hybrid)
Employment Type: Full Time
Compensation
Pay Range: $175,000 - $250,000/Yrs
Description
- Seeking an experienced professional with a strong background in consulting or problem-solving using first principles.
- High level of curiosity and initiative is essential.
- Preference for candidates with a proven track record of excellence, including promotions, awards, or competitions.
- Experience in startup environments is advantageous.
- Technical aptitude is considered a plus.
- This is an individual contributor role.
Key Responsibilities
- Provide expert consultation and support to enhance customer success.
- Utilize problem-solving skills to address client challenges effectively.
- Drive customer engagement and satisfaction through proactive communication.
- Leverage technical knowledge to offer innovative solutions.
Qualifications
- Demonstrated consulting experience or strong problem-solving skills.
- High level of curiosity and initiative, with a history of using AI products creatively.
- Recognized for excellence through promotions, awards, or competitions.
- Experience in startups is a plus.
- Technical aptitude is beneficial.
Core Technologies
- AI Products | Problem-Solving Tools
Contact Information
Lee Masucci,LMasucci@itmmi.com
Benefits
Learn more about our benefits offerings here https://www.mitchellmartin.com/careers/benefits-perks
EEO Statement
Learn more about our EEO policy here https://www.mitchellmartin.com/eoe-statement
