About The Role
Our team drives key technology initiatives across the Places department, from rolling out new tools-including AI solutions-to managing ongoing tech operations. In this role, you'll support strategic projects and help oversee our third-party tech ecosystem, playing a direct part in shaping how our team works and innovates.
We are looking for a Workplace Technology Specialist to join our team, supporting key digital initiatives across our Real Estate and Workplace (Places) functions. This role will focus on scaling SaaS applications, partnering with our CRE providers, and driving internal adoption of new platforms and technologies.
What You'll Do
- Support the digital transformation of Workplace services into ServiceNow's Workplace Service Delivery module, aligning with broader Enterprise platforms (UberHub).
- Drive the rollout and adoption of AI tools within the Workplace and Real Estate department to improve service delivery and operational efficiency.
- Lead the process mapping efforts between Places, HR, IT, and Security, ensuring clear workflows and integration points across teams.
- Collaborate with external partners like CBRE and JLL to deliver consistent service experiences.
- Create user training materials and lead change management initiatives to ensure successful technology adoption.
- Provide day-to-day support and enhancements for Workplace SaaS applications.
- Gather user feedback, recommend system/process improvements, and work with IT and external vendors to execute updates.
- Support the implementation of new departmental technologies, including AI-driven tools and platforms
- Manage and optimize day-to-day operations of our internal tech programs
- Coordinate with third-party vendors to ensure smooth performance and delivery of their technology solutions
- Partner with cross-functional teams to gather feedback and continuously improve our tech stack
Basic Qualifications
- Bachelor's degree from a four-year university or equivalent practical experience
- 5+ years of experience in the Workplace & Real Estate industry
Preferred Qualifications
- Proficient in Google Workspace, especially Google Sheets and Slides
- Proven track record in supporting software implementation projects
- Experience with ServiceNow Workplace Service Delivery
- Willingness to roll up sleeves and collaborate cross-functionally to solve operational challenges
- Comfort working with both strategic initiatives and tactical execution
For San Francisco, CA-based roles: The base salary range for this role is USD$133,000 per year - USD$148,000 per year. You will be eligible to participate in Uber's bonus program, and may be offered an equity award & other types of comp. You will also be eligible for various benefits. More details can be found at the following link https://www.uber.com/careers/benefits., For San Francisco, CA-based roles: The base salary range for this role is USD$133,000 per year - USD$148,000 per year. You will be eligible to participate in Uber's bonus program, and may be offered an equity award & other types of comp. You will also be eligible for various benefits. More details can be found at the following link https://www.uber.com/careers/benefits.
