Job Title: Human Resources Administrator/Office Manager
Department: Human Resources
Reports To: Head of Human Resources and Labor Relations
Location: New York, NY - On-Site, In Person Position
Job Type: Full-Time
Job Summary: The Human Resources Administrator/Office Manager plays a critical role in supporting the HR department and Corporate Office by managing administrative functions, ensuring compliance, and contributing to a positive and efficient workplace. This position involves overseeing document creation, record-keeping, payroll communication, benefits administration, ordering and company-wide initiatives while upholding the organization's values of togetherness, connection, inclusion, joy, passionate service, and empathy.
Key Responsibilities
Human Resources Administration
Administrative Support and Organization
- Maintain and organize HR files, company directories, and documentation in accordance with confidentiality and data protection policies.
- Design and print internal documents, policies, procedures, memos, and employee letters to ensure brand consistency.
- Order and manage supplies for the HR department
- Assist IT with communication and monitoring tasks.
- Create and update organizational charts and ensure they reflect current structure.
- Maintain accurate employee records, including personnel files, attendance, leave, and personal information.
- Ensure confidentiality and security of HR data.
- Compliance and Auditing
- Monitor wage compliance and conduct periodic audits to align with labor regulations.
- Assist with labor relations by organizing and maintaining necessary resources.
- Act as a liaison between the payroll company and employees to ensure accurate earnings, deductions, and compliance.
Recruitment, Onboarding, and Offboarding
- Manage the recruitment process, including job postings, screening applicants, scheduling and conducting interviews, and onboarding new employees.
- Support onboarding processes by ensuring proper documentation and system setup for new hires.
- Assist in offboarding, final paperwork, and system access removal.
- Coordinate with department heads to understand staffing needs.
Employee Relations and Communication
- Assist in creating and distributing company-wide announcements, memos, and presentations.
- Provide research and support for employee benefits, including enrollment and problem resolution.
- Foster open communication between departments and employees, acting as a resource for policy and procedure clarification.
- Address employee concerns and grievances.
- Promote a positive work environment and handle conflict resolution.
Training and Development
- Assist in coordinating and tracking employee training programs, ensuring compliance with mandatory training requirements.
- Assist in developing and implementing training materials and professional development initiatives.
- Assist with identifying training needs and coordinating training programs.
HR Initiatives and Event Support
- Organize and support company transitions, including hotel acquisitions and other operational changes.
- Facilitate employee engagement activities that align with the organization’s core values.
- Data Management and Reporting
- Maintain and update company tracking systems for onboarding, training, benefits, earnings, and deductions.
- Prepare HR reports and presentations to support leadership decision-making.
Drive Innovation
- Actively seek opportunities to improve processes, enhance efficiency, and introduce creative solutions that align with organizational goals.
- Analyze current workflows, identify bottlenecks, and propose actionable strategies to improve productivity and outcomes.
Corporate Office Management
Office Administration
- Check and distribute incoming mail and packages to appropriate team members.
- Manage office inventory and place orders for supplies as needed.
- Schedule office cleaning services and ensure a clean, organized work environment.
- Oversee upkeep and maintenance of office equipment, such as printers and copiers, and coordinating repairs as necessary.
- Be the face of the Corporate office.
- Greet visitors, ensuring a positive and welcoming experience.
- Answer and direct calls from the company phone line in a professional and courteous manner.
Budgeting and Financial Management
- Assist in budget preparation and monitoring of office expenditures.
- Ensure cost-effective management of office resources.
Technology Coordination
- Work alongside IT to address and resolve technical needs or equipment requests.
Meeting and Event Preparation
- Set up conference rooms and office spaces for meetings and events, ensuring proper organization and required resources are available.
Executive Support
- Provide administrative support to the President and CEO, including scheduling meetings and assisting with special projects.
Compliance and Policies
- Develop and implement office policies and procedures.
- Ensure compliance with health and safety regulations.
Required Skills, Experience And Knowledge
- Communication: Excellent verbal and written communication skills to interact effectively with staff, management, and external partners. Familiarity with designing documents and presentations for internal communication.
- Organization: Strong organizational skills to manage multiple tasks and priorities efficiently.
- Interpersonal: Ability to build and maintain positive relationships with employees, candidates, vendors, at all levels.
- Problem-Solving: Effective problem-solving skills to address issues promptly and efficiently.
- Confidentiality: Ability to handle sensitive information with discretion and confidentiality.
- Technical Proficiency: Proficiency in HR software, office management systems, and Microsoft Office Suite.
- Education: Bachelor’s degree in human resources, business administration, or a related field preferred
- Experience: Previous experience in HR and office management, preferably in the hospitality industry. Experience with recruitment and benefits administration is a plus.
- Certifications: Professional HR certification (e.g., SHRM-CP, PHR) can be an advantage.
- Knowledge: Understanding of labor laws and regulations, as well as familiarity with hotel operations.
- Proficiency: HR software, office management systems, and Microsoft Office Suite.
- Ability to challenge the status quo and offer creative solutions to complex challenges.
If you are a dedicated professional with a passion for hospitality and a knack for administrative excellence, we would love to hear from you. Apply today to join our team at Rebel Hotel Company!
Salary Range: $65,000.00 - $70,000.00 annually
Benefits
- 401(k)
- 401(k) matching
- Health Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- Paid Time Off
Why Join Us?
- Opportunity to work with renowned properties in the heart of New York City and throughout the Country.
- Competitive salary and benefits package.
- Career growth and development in a supportive and dynamic work environment.
- Be part of a passionate team dedicated to providing exceptional service in the hospitality industry.
