Job Description
Who we are:
At FutureBrand, our mission is to create a more positive world through branding. And doing so is our passion. Every day, everywhere, brands impact our lives and the decisions we make—from our health, money, and home to the energy we consume, the resources we use, and how we connect with the world around us. The most successful brands create positive, sustainable change—for today, and for the future.
Internally we are building a culture that is aligned to our values of being progressive, adaptable, collaborative, and empowering. Our community is one that celebrates everyone’s individuality and provides an equitable culture where everyone can thrive and achieve their full potential.
Your Role
We are seeking a dynamic Operations Coordinator to support our growing team in a multifaceted role that blends payroll administration, freelance management, operational and people support, and culture-building. This role is integral to help foster our thriving workplace culture while ensuring seamless company operational processes. The ideal candidate is highly organized, a self-starter, and passionate about creating a positive employee experience.
The ideal candidate is curious and driven toward providing support to our wider global community. You are energized by process creation, contributing to building and growing our culture, supporting a growing workforce and contributing to FutureBrand’s success.
Primary Responsibilities
Payroll & Administration:
- Assist and manage the payroll process, ensuring accuracy and compliance across FutureBrand U.S offices. This would include maintaining payroll records, updating employee information, and working closely with our finance team to ensure timely submissions.
- Support with benefits administration, leave of absence requests and all general employee requests through Workday.
- Manage our timekeeping system to ensure all employees are accounted for paid leave and time off.
- Support in processing both new hire onboarding and off-boarding of employees.
- Respond to employee payroll and benefits inquiries, escalating complex issues as needed.
Freelance & Contractor Management
- Coordinate freelancer and contractor onboarding, ensuring proper documentation, contracts, and tax forms are completed in a timely manner.
- Monitor contract terms and ensure timely renewals or terminations.
- Track freelancer invoices, verify hours worked, and process payments in coordination with Finance.
- Maintain an up-to-date database of freelance talent, ensuring compliance with labor laws and company policies.
- Act as a liaison between freelancers and internal teams, facilitating smooth collaboration and communication.
Culture & Office Support
- Support in the planning and execution of employee engagement initiatives, such as team-building activities, wellness programs, and company events.
- Champion diversity, equity, and inclusion (DEI) initiatives, promoting an inclusive workplace culture.
- Support with internal communication efforts to keep employees informed and engaged, including newsletters and company announcements.
- Foster a positive and collaborative work environment by supporting new hire integration and team cohesion.
Qualifications & Skills
- 1-3 years of experience in an operations, HR or an administrative support role.
- Exceptional organizational and multitasking abilities, with high attention to detail.
- Excellent communication and interpersonal skills, with the ability to engage employees at all levels.
- Experience in an HRIS, and/or payroll software, with experience in Workday a plus.
- Experience in Microsoft Office.
- Ability to handle confidential information with discretion and professionalism.
- A proactive approach to problem-solving and continuous process improvement.
- Experience working in a fast-paced, dynamic environment with evolving needs.
Equal Employment Opportunity
We believe that ideas get better when they are inherently diverse and shared in highly inclusive ways and we want to hear from those who think differently from us. We truly believe in the strength of diversity and the richness it can bring. By bringing different people together great things happen.
FutureBrand is an equal opportunity employer (EEO). We provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, genetic information, or any characteristic protected by federal law. We will not ask about incarceration history at any point in the application process.
If you have a disability, we want everyone to feel at ease when going through our recruitment process. We are working to make our website and processes more accessible, if you encounter any issues and would like this information in an alternative format, or if you need further support with your application, please contact us at careers@futurebrand.com for any adjustments you may need to perform at your best.
