Job Opening: Customer Support AssistantCompany: Style NetboxLocation: Orlando, FLSchedule: Monday to Friday, 8-hour shiftsSalary: $22 - $26 per hour
About Us:At Style Netbox, we believe that every brand is a canvas waiting to be transformed into a masterpiece. We’re not just a marketing agency; we’re your creative partners on a journey to redefine your brand’s potential. With a fusion of artistry and strategy, we weave stories that captivate, designs that inspire, and strategies that propel businesses forward.
About the Role:As a Customer Support Assistant, you will be the first point of contact for our clients, ensuring their inquiries and concerns are addressed with professionalism and care. Your support helps keep our creative projects running smoothly and keeps clients satisfied throughout their journey with Style Netbox.
Responsibilities:
Respond to customer inquiries via phone, email, and live chat in a timely and friendly manner
Provide accurate information about products, services, and ongoing campaigns
Assist with order tracking, issue resolution, and general client support
Log all client interactions and feedback into internal systems
Work closely with marketing, creative, and sales teams to ensure client needs are met
Maintain a high level of professionalism and empathy in all customer interactions
Qualifications:
High school diploma or equivalent; associate or bachelor’s degree is a plus
Previous Experience In Customer Service Or Administrative Roles Preferred
Excellent verbal and written communication skills
Strong problem-solving abilities and attention to detail
Proficiency in Microsoft Office and customer support software
Positive attitude and team-oriented mindset
Benefits:
Competitive hourly pay
Friendly and creative team environment
Opportunities for growth and advancement
Paid time off and company holidays
Employee recognition and rewards programs
Training and development resources
If you enjoy helping people and want to be part of a vibrant, fast-paced marketing agency, apply now to become a Customer Support Assistant at Style Netbox — where creativity meets exceptional service.
