JOB TITLEProgram Manager, Population HealthREPORTS TOSenior Director, Quality and DataSTATUSFT-ExemptWAGE RANGE20 (2024)DEPARTMENTQualityWORK LOCATIONRemote (occasional travel as required) POSITION PURPOSEThe Program Manager, Population Health will lead strategic initiatives that advance health equity, improve chronic disease outcomes, and promote preventive care throughout our community. In this role, you’ll design and manage programs that address social determinants of health, enhance care coordination, and align with evidence-based public health practices. Your leadership and cross-sector collaboration will directly contribute to our vision of building a healthier, more resilient Douglas County. ESSENTIAL JOB RESPONSIBILITIES

Design, implement, and oversee innovative population health programs that focus on chronic disease management, preventive health, and the reduction of health disparities
Manage multiple projects simultaneously, ensuring alignment with Umpqua Health’s strategic goals, regulatory guidelines, and value-based care models
Collaborate with internal departments, healthcare providers, and community-based organizations to expand access to care and coordinate services for high-risk populations
Use data and analytics to identify trends, monitor program performance, and drive targeted interventions that improve health outcomes and reduce inequities
Lead initiatives aimed at addressing social determinants of health, including housing instability, food insecurity, and transportation barriers
Track and evaluate program outcomes, integrating insights and feedback to refine strategies and maximize community impact
Oversee budgets, staffing, and resources to ensure efficient, sustainable, and scalable program operations
Build strong partnerships with external stakeholders including public health agencies, academic institutions, and nonprofit organizations to support program growth and community outreach
Provide regular reports and presentations to leadership, funders, and community partners on program impact, progress, and strategic recommendations
Perform other duties as assigned to support Umpqua Health’s Vision, Mission, and Organizational Values

CHALLENGES

Working with a variety of personalities, maintaining a consistent and fair communication style
Satisfying the needs of a fast paced and challenging company

QUALIFICATIONSMinimum Qualifications

Bachelors or Masters, degree in public health, Healthcare Administration, or a closely related field (required)
Minimum of three (3) years of experience in population health, public health, or healthcare program management with a demonstrated understanding of community-based care initiatives
Proven track record of designing and managing programs that reduce health disparities and improve clinical and social outcomes
Experience using data platforms and analytics tools to evaluate program performance and implement quality improvement strategies
Strong project management skills with the ability to lead multiple concurrent initiatives while meeting deadlines and maintaining high standards
Excellent communication and interpersonal skills with the ability to engage diverse stakeholders and lead cross-functional teams
Knowledge of value-based care, social determinants of health, health equity frameworks, and public health policy
Experience managing program budgets and allocating resources in alignment with organizational priorities and funding requirements
Passion for health equity, community empowerment, and building systems that support better access and outcomes for all
No suspension/exclusion/debarment from participation in federal health care programs (eg. Medicare/Medicaid)
Proficient computer skills, including MS Office suite

Preferred Qualifications

Clinical experience or background.
Experience working with care coordination or case management teams in a managed care setting.
Experience considering the impacts of the work on multiple communities, including communities of color, in technical analysis.
Experience working on a diverse team with different communication styles.
Bi-lingual translation or translation capabilities a plus

PHYSICAL DEMANDS & WORK CONDITIONS

A typical office environment requires standing, sitting, walking, bending, and lifting up to 25 plus pounds.
Ability to travel and drive to in-person meetings or be on-site as required
May be exposed to patient and environment conditions such as unpleasant sights, smells and contagious diseases (clinic only)

EQUAL EMPLOYMENT OPPORTUNITYUH is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. UH makes hiring decisions based solely on qualifications, merit, and business needs at the time. For more information, read through our EEO Policy.JOB DESCRIPTION ACKNOWLEDGEMENTI have reviewed the attached job description as outlined above and understand that I am responsible for all duties as outlined and other tasks as may be assigned. I understand that if I need accommodation to perform the essential functions of my job that I must contact my supervisor or Human Resources as soon as possible to begin an interactive process.Note: This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.

About Umpqua Health

At Umpqua Health, we're more than just a healthcare organization; we're a community-driven Coordinated Care Organization (CCO) committed to improving the health and well-being of individuals and families throughout our region. Umpqua Health serves Douglas County, Oregon, where we prioritize personalized care and innovative solutions to meet the diverse needs of our members. Our comprehensive services include primary care, specialty care, behavioral health services, and care coordination to ensure our members receive holistic, integrated healthcare. Our collaborative approach fosters a supportive environment where every team member plays a vital role in our mission to provide accessible, high-quality healthcare services. From preventative care to managing chronic conditions, we're dedicated to empowering healthier lives and building a stronger, healthier community together. Join us in making a difference at Umpqua Health.

Umpqua Health is an equal opportunity employer that embraces individuals from all backgrounds. We prohibit discrimination and harassment of any kind, ensuring that all employment decisions are based on qualifications, merit, and the needs of the business. Our dedication to fairness and equality extends to all aspects of employment, including hiring, training, promotion, and compensation, without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other protected category under federal, state, or local law.

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Program Manager, Population Health