Ralph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing and distribution of premium lifestyle products in five categories: apparel, accessories, home, fragrances, and hospitality. For more than 50 years, Ralph Lauren's reputation and distinctive image have been consistently developed across an expanding number of products, brands and international markets. The Company's brand names, which include Ralph Lauren, Ralph Lauren Collection, Ralph Lauren Purple Label, Polo Ralph Lauren, Double RL, Lauren Ralph Lauren, Polo Ralph Lauren Children, Chaps, among others, constitute one of the world's most widely recognized families of consumer brands.

At Ralph Lauren, we unite and inspire the communities within our company as well as those in which we serve by amplifying voices and perspectives to create a culture of belonging, ensuring inclusion, and fairness for all. We foster a culture of inclusion through: Talent, Education & Communication, Employee Groups and Celebration.

The Ralph Lauren E-Commerce Site Merchandising Operations team is looking for an enthusiastic and data-driven individual to join our team of e-commerce professionals focused on building a world-class online customer experience for our Home division.

The successful Site Merchandising Operations Assistant will help optimize RalphLauren.com’s online merchandising by having a detail-oriented approach and a genuine interest in understanding what drives customers to purchase. They will help make customer-facing decisions about how to merchandise products in the Ralph Lauren assortment and will work cross-functionally with Buying, Studio, Copy, and Marketing teams to collaboratively execute product lifecycle management and merchandising improvements on site.

Partner with Buying, Studio, and Copy to set products live on the website, performing necessary QA checks and troubleshooting where applicable
Maintain and optimize product attribution for product assortment
Work cross-functionally to relentlessly maintain solid understanding of brand priorities and ever-changing product assortment to deliver appropriate representation on-site
Ensure customer experience is seamless throughout the digital funnel by consistently performing a series of checks of product pages, category pages, cross-sells, refinements, navigational elements and more
Analyze sales metrics, applicable feedback channels, and other related data to identify opportunities to improve conversion rate and drive revenue growth across product categories

Salary range: $24.04 - $32.26 hourly

Experience, Skills & Knowledge

Relevant e-commerce experience preferred
Strong Excel skills (Pivot & Vlookup) to manipulate large data sets
Strong communication skills, both written and verbal
Demonstrated aptitude for technology, including understanding product data flows and e-commerce software
Positive, “can-do” attitude
Willingness to be flexible and pivot across multiple tasks and priorities as necessary
Proactive, taking initiative for needed improvements and problem solving

Ralph Lauren

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