TasksTasks

Position Overview

The Warehouse Coordinator plays a critical role in ensuring efficient day-to-day operations at the Parts Distribution Center (PDC). This multifaceted position supports customer service, administrative functions, accounting, technical parts management, and operational excellence, while championing safety and EWM (Extended Warehouse Management) system initiatives.

Roles & Responsibilities

Customer Service & Technical Support

Provide technical parts support to dealers and internal PCNA teams.
Investigate and resolve shipment issues; manage incoming dealer inquiries and answer PRMS tickets within KPI requirements.
Maintain strong relationships with dealers and internal departments to ensure customer satisfaction.

Order Management & Parts Processing

Process dealer orders and cancellations, ensuring accuracy and compliance.
Research parts data to support order fulfillment and issue resolution.
Manage key cutting process, including timely order fulfillment, machine maintenance and inventory accuracy
Assist in reporting activities related to claims and parts processing.

EWM Champion

Oversee the effective use and optimization of the EWM system.
Train staff, troubleshoot system issues, and collaborate with IT/Operations to improve workflows.
Ensure warehouse processes align with operational goals through data-driven decision-making.

Administrative & Operational Support

Assist the Operations Manager with scheduling, event planning, and calendar coordination.
Manage correspondence, supply orders, and vendor visits.
Maintain documentation for local agencies, employee records and monitor attendance-related programs.

Accounting & Payroll Support

Process purchase orders, vendor invoices for payment and reconcile accounts payable
Assist with worker’s comp claims, time tracking, payroll, and benefits inquiries.
Coordinate vendor onboarding and manage related documentation.

Reporting & Compliance

Track and report zone productivity; support month-end and ad-hoc reporting.
Maintain local OSHA and environmental compliance records.
Track employee certifications and safety-related documentation.

Other duties as assigned.

QualificationsQualifications

Qualifications

Required Qualifications Include

High School Diploma or equivalent
2–5 years of administrative experience, ideally in auto parts distribution, logistics, or manufacturing.

Preferred Qualifications Include

Familiarity with SAP, EWM, ADP, and parts catalog systems preferred.
Proficient in Microsoft Office (Word, Excel, PowerPoint) and database tools.
Strong communication, organization, and multitasking skills.
Detail-oriented, self-motivated, and able to work independently.
Customer-focused with strong problem-solving abilities.
Knowledge of safety practices and EWM system optimization is a plus.
Ability to analyze data and create custom reports/presentations.

Physical Requirements

Warehouse environment
Heavy lifting, up to 50 pounds
Sitting, lifting, pushing, pulling and extensive standing and walking on concrete surfaces
Ability to work under pressure
While performing the duties of this job the employee is required to talk, hear, walk, sit, stand, climb on occasion with prolonged periods of sitting at a desk and working on a computer.
Must be able to effectively work and complete tasks in an open office/noisy environment.

Direct Reports

None

The salary range for this role is $65,000 to $73,000 per year. However, it is important to note that at Porsche compensation range is dependent on geographic location. Individual salaries within each range are determined through a wide variety of factors including but not limited to education, experience, knowledge and skillset.

Porsche reviews compensation regularly and may adjust base salaries to reflect market competitiveness.

In addition to salary, individuals may be eligible for a discretionary performance bonus. Our full suite of benefits includes:

Paid Vacation
Paid Holidays
Paid Sick leave
401(k) match
Medical, dental and vision coverage
Tuition and certification reimbursement
Life Insurance
Short and Long Term Disability Coverage
Subsidized gym membership program
Subsidized Porsche and VW leasing programs

PORSCHE CENTRE LEBANON

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Warehouse Coordinator