Position Summary:

We are seeking a highly experienced Warehouse Manager to oversee and coordinate all aspects of transportation-focused warehouse operations within a dynamic 3PL logistics environment. This role is essential in managing the efficient flow of goods across Sea & Air import/export channels, ensuring compliance, speed, and service excellence.

The ideal candidate will possess in-depth experience in international freight logistics, bonded and non-bonded operations, and hands-on knowledge of coordinating end-to-end transportation workflows across ocean, air, and last-mile delivery.

Key Responsibilities:

Transportation & Freight Coordination

Oversee the full cycle of import/export transportation operations , including container unloading, air pallet breakdown/build, cross-docking, and dispatch.
Manage coordination of ocean containers (FCL/LCL), air freight shipments, and inland transportation (LTL, FTL, drayage).
Schedule and supervise inbound and outbound freight movements in alignment with flight and vessel arrival schedules.
Liaise with freight forwarders, customs brokers, carriers, and transportation providers.

Warehouse Management

Supervise day-to-day warehouse operations including receiving, put away, inventory control, order picking, packing, staging, and outbound shipping.
Ensure accurate cargo handling, labeling, and WMS/TMS data entry.
Maintain facility layout for optimal cargo flow and transportation access.

Import/Export Compliance

Ensure warehouse operations meet compliance standards for Customs & Border Protection (CBP), TSA, IATA, IMO, and DOT.
Support document accuracy for airway bills, bills of lading, packing lists, and commercial invoices.
Maintain standards for bonded warehouse or Foreign Trade Zone (FTZ), if applicable.

Leadership & Team Management

Manage and develop a high-performance team of warehouse associates, forklift drivers, transportation coordinators, and supervisors.
Align labor resources with transportation schedules to ensure timely cargo movement.
Enforce safety procedures, conduct training, and manage performance reviews.

Client Support & 3PL Services

Act as the operational point-of-contact for domestic and international 3PL clients.
Ensure KPIs and service level agreements (SLAs) are met, with proactive communication on delays, exceptions, and performance.
Provide daily and weekly reports on transportation flow, warehouse activity, and client-specific metrics.

Technology & Process Optimization

Utilize Warehouse Management Systems (WMS) and Transportation Management Systems (TMS) to ensure visibility and efficiency (e.g., Cargo Wise, SAP, Descartes).
Lead continuous improvement projects to reduce freight dwell time, improve dock turn rates, and streamline pick/pack/ship processes.

Required Qualifications:

5–10 years of warehouse operations and transportation experience in a 3PL or freight forwarding environment.
Strong working knowledge of Sea & Air freight, including import/export documentation, customs procedures, and cargo handling standards.
Familiarity with TSA, IATA, FMC, CBP, DOT, and other regulatory bodies.
Proficient in WMS/TMS platforms and logistics data analysis.
Strong leadership, organizational, and communication skills.
Bachelor’s degree in supply chain, Logistics, or related field preferred.
Relevant certifications (e.g., IATA, Hazmat, CTPAT, OSHA) are a plus.

Key Metrics & KPIs:

On-time cargo receipt and dispatch
Freight and transportation cost efficiency
Inventory and documentation accuracy
Customs and TSA compliance rates
Client satisfaction and SLA adherence

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