Are you interested in being part of a growing non-profit organization? Would you like to play an important role in giving students the opportunity to succeed? Join the Henrico Education Foundation!

We are looking for a detail-oriented Administrative Coordinator to support the 21st CLC Programs, performing the following duties and responsibilities:

Duties And Responsibilities

Manages the registration system to set up new 21st CLC programs, program dates, and registration windows
Oversees the entire registration process for 21st CLC afterschool programs, including:
- The online registration process for HEF's 21st CCLC afterschool programs including managing rosters for student transportation (600+ students) in conjunction with HCPS
- Collect and update all required student licensing documents based on the student's registration directly from parents
- Assist families as they navigate the registration process, including technology support and answers questions about the day-to-day operations of the Programs
- Correct and update errors in licensing documents such as registration, files, etc.
- Provide ongoing communication with families including when students may start the program, bus routing information and waitlist statuses
- Provide regular communication with Center Directors on newly enrolled and or withdrawn students
Maintain student session attendance for all CLC Programs in Transact indicating their weekly session attendance.
Maintains CLC Out of School Time staff training files in accordance with VDOE Licensing standards ensuring that the number of annual training hours exceeds the standards of childcare licensing.
- Issue required new hire training to new employees
- Track training certificate completion and follow up with employee and direct supervisor as necessary
- Track required training employee hours to meet annual licensing requirement for new employees and current employees
- Collect training documentation and hours from Center Directors
- For current employees, ensure supervisors are made aware of trainings approaching the expiration date are renewed before the expiration date
- Create appropriate documentation for staff files recording training attendance (roster, certificate, etc)
Responds to all staff and parent inquiries and complaints in a timely manner
Performs all other duties as assigned

Requirements

2+ years' administrative experience, registration/enrollment experience preferred
Experience with licensed school-age program management preferred
Proficient working with databases
Billing/account management experience
Customer service experience
Strong communication skills are required, especially verbal communication skills
Strong computer skills and knowledge of MS Word, PowerPoint and Outlook
Must be a dependable team player

Benefits

Salary Range: $45-$50k
Benefits include HCPS health and dental plans, retirement contribution and match, generous paid time off and holidays, mileage and phone stipend, and flexibility to support a healthy work-life balance.
This is a full-time position located in our main office.

Henrico Education Foundation

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Administrative Coordinator