Who we are:

For over 20 years, Global Relay has set the standard in enterprise information archiving with industry-leading cloud archiving, surveillance, eDiscovery, and analytics solutions. We securely capture and preserve the communications data of the world’s most highly regulated firms, giving them greater visibility and control over their information and ensuring compliance with stringent regulations.

Though we offer competitive compensation and benefits and all the other perks one would expect from an established company, we are not your typical technology company. Global Relay is a career-building company. A place for big ideas. New challenges. Groundbreaking innovation. It’s a place where you can genuinely make an impact – and be recognized for it.

We believe great businesses thrive on diversity, inclusion, and the contributions of all employees. To that end, we recruit candidates from different backgrounds and foster a work environment that encourages employees to collaborate and learn from each other, completely free of barriers.

Your role:

How’d you like to manage a state-of-the-art office in the heart of NYC? One set over the top five floors of a premier office tower—boasting breathtaking views, a full commercial kitchen, a 200-seat auditorium, and an executive briefing center. An office that is our North American headquarters of the leading cloud archiving solutions provider to the top global banks.

That’s right! Global Relay is looking to hire an Office Manager who will organize and coordinate all aspects of our office operations, security, and procedures. The Manager will work closely with various departments and personnel to ensure the office runs smoothly, daily.

Based full time in the office, the role is perfect if you’re organized, personable, adaptable… a self-starter who’s up for a challenge.

Read on and discover if you’d be an excellent fit!

Your responsibilities:

Oversee office amenities, purchase and manage stock levels, distribute mail, and organize couriers
Manage accounts with external vendors including office cleaners, various suppliers and contractors—and maintain strategic relationships with them
Oversee the front desk team, visitor management system, and ensure all company standards are being met
Manage in-house programs, including corporate mobile devices, company library, employee food & beverage program, facility bookings, and various in-house functions
Assist the Business Development team in organizing and running in-house client events
Oversee office facilities to ensure all equipment is in good working order, and coordinate repairs/maintenance as needed
Ensure adherence to local and national laws and regulations, including occupational health and safety, fire safety, etc.
Manage all physical security requirements, including creating access badges, ensuring all staff are complying with office policies and undergoing security audits regularly
Maintain constant communication with management and staff to ensure proper office operations daily
Assist our global HR team in coordinating efficient onboarding of new starters
Assist with travel bookings as needed
Organize staff social events that promote a fun, engaging office culture
Oversee and help with ad hoc tasks and projects as needed

About you:

A bachelor's degree or college diploma in a relevant field (e.g., business administration, office management)
A minimum of 5 years of proven success in a similar role, demonstrating an ability to effectively manage office operations
Proficiency in multitasking and managing multiple projects simultaneously
Experience in planning and executing office events or functions is highly desirable, including coordinating logistics, managing budgets, and ensuring a seamless experience for attendees
Proven track record of exceptional organizational abilities, including the management of schedules, resources, and office supplies
Excellent communication skills, both written and verbal, with a demonstrated ability to facilitate effective collaboration with team members, clients, and external partners
Advanced interpersonal skills with aptitude in quickly building positive relationships with colleagues, clients, and vendors
Creative with problem-solving abilities to address office-related issues efficiently and proactively
Demonstrated ability to remain composed, motivated, determined, and decisive when facing tight deadlines or challenging situations
Proficiency in office software and productivity tools, including Microsoft Office Suite
Able to adapt to changing priorities and the willingness to take on new responsibilities as needed
Meticulous attention to detail and can ensure accuracy in office processes and documentation
Familiarity with office security and safety procedures is an asset
Effective time management skills to prioritize tasks and maximize productivity
Proficiency in multitasking and managing multiple projects simultaneously
Strong leadership capabilities an asset, including an ability to motivate and lead a team of administrative professionals
In-depth knowledge of New York City's local legislation, including labor laws, regulations, and compliance requirements is an asset

Compensation:Global Relay advertises the pay range for this role in compliance with applicable pay transparency laws. Individual pay rates are determined by evaluating factors such as expertise, skills, education, and professional background.The range below reflects the expected annual base salary, which is only one element of our comprehensive total rewards package designed to reflect our company pay philosophy, culture and values. We aim to foster an inspiring work environment and support employees' work-life rhythms. We provide a comprehensive health benefits program, including extended health coverage and short-term / long-term disability insurance. Employees receive annual allotted vacation days, which increase based on tenure. Other benefits include paid sick days, maternity/parental leave enhanced program, commuter benefits, corporate bonuses, and a 401(k) retirement plan with company contribution matching.For employees based at our New York office, we provide additional perks and amenities to enhance your work experience including a subsidized meal program, courtesy of our in-house culinary team!

New York - Base Salary Range:: $95,000 USD - $125,000 USD

What you can expect:

At Global Relay, there’s no ceiling to what you can achieve. It’s the land of opportunity for the energetic, the intelligent, the driven. You’ll receive the mentoring, coaching, and support you need to reach your career goals. You’ll be part of a culture that breeds creativity and rewards perseverance and hard work. And you’ll be working alongside smart, talented individuals from diverse backgrounds, with complementary knowledge and skills.

Global Relay is an equal-opportunity employer committed to diversity, equity, and inclusion.

We seek to ensure reasonable adjustments, accommodations, and personal time are tailored to meet the unique needs of every individual.

We understand flexible work arrangements are important, and we encourage that in our work culture. Whether it’s flexibility around work hours, workstyle, or lifestyle, we want to ensure our employees have a healthy work/life balance. We support and value a hybrid work model that blends collaboration with the team in the office and focus time from the comfort of your home.

To learn more about our business, culture, and community involvement, visit www.globalrelay.com.

Global Relay

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