About Bazaarvoice

At Bazaarvoice, we create smart shopping experiences. Through our expansive global network, product-passionate community & enterprise technology, we connect thousands of brands and retailers with billions of consumers. Our solutions enable brands to connect with consumers and collect valuable user-generated content, at an unprecedented scale. This content achieves global reach by leveraging our extensive and ever-expanding retail, social & search syndication network. And we make it easy for brands & retailers to gain valuable business insights from real-time consumer feedback with intuitive tools and dashboards. The result is smarter shopping: loyal customers, increased sales, and improved products.

The problem we are trying to solve : Brands and retailers struggle to make real connections with consumers. It's a challenge to deliver trustworthy and inspiring content in the moments that matter most during the discovery and purchase cycle. The result? Time and money spent on content that doesn't attract new consumers, convert them, or earn their long-term loyalty.

Our brand promise : closing the gap between brands and consumers.

Founded in 2005, Bazaarvoice is headquartered in Austin, Texas with offices in North America, Europe, Asia and Australia.

It’s official: Bazaarvoice is a Great Place to Work in the US , Australia, India, Lithuania, France, Germany and the UK!

We are hiring an Office Manager to oversee day-to-day operations of the Austin headquarters, which serves as our largest global office. The position is critical to maintaining a professional, efficient, and engaging workplace experience for employees and visitors. This hire will reduce leadership burden on the Global Facilities Director by taking over front desk supervision and local office management responsibilities.

Key Responsibilities

Supervise the Front Desk Facilities Coordinator, providing direction, feedback, and performance management.
Plan and coordinate in-office events, team lunches, celebrations, and executive visits.
Serve as the primary point of contact for all Austin-based office services and needs.
Coordinate new hire onboarding logistics including desk setup and office tours.
Develop and implement local office procedures and best practices.
Track, manage, and update Certificates of Insurance (COIs) in collaboration with the Legal team, vendors, landlords, and/or property managers.
Assist the Facilities Director in collaborating with architects, engineers, and contractors on facility improvement projects.
Lead onboarding and training for workplace tools such as space booking or lease management software.
Prepare communications and signage for local initiatives, holidays, and operational updates.
Develop and maintain office inspection checklists to monitor building quality and equipment functionality.
Oversee equipment preventative maintenance schedules to ensure critical systems operate effectively across all sites.
Drive sustainability initiatives and energy tracking across all offices; support broader Corporate Social Responsibility goals.
Coordinate and prioritize multiple projects across functions; balance competing deadlines.

Required Experience

5-10 years experience in Office Management or workplace operations in a corporate environment
Experience supervising or managing team members
Strong interpersonal and communication skills, with a focus on customer service
Experience planning events and coordinating office programs
Demonstrated success in managing office moves
Strong attention to detail and organizational abilities
Proficiency in Microsoft Office, especially Excel
Experience managing outsourced service providers and monitoring performance
Familiarity with cost-saving initiatives and budget tracking
Ability to think critically and problem-solve in a dynamic environment
Supervisory or team lead experience is a plus
Willingness to occasionally support projects requiring travel or off-hours work, including visits to other Bazaarvoice office locations as need to support team initiatives

Why join Bazaarvoice?

Customer is key

We see our own success through our customers’ outcomes.

We approach every situation with a customer first mindset.

Transparency & Integrity Builds Trust

We believe in the power of authentic feedback because it’s in our DNA.

We do the right thing when faced with hard choices. Transparency and trust accelerate our collective performance.

Passionate Pursuit of Performance

Our energy is contagious, because we hire for passion, drive & curiosity.

We love what we do, and because we’re laser focused on our mission.

Innovation over Imitation

We seek to innovate as we are not content with the status quo.

We embrace agility and experimentation as an advantage.

Stronger Together

We bring our whole selves to the mission and find value in diverse perspectives.

We champion what’s best for Bazaarvoice before individuals or teams.

As a stronger company we build a stronger community.

Commitment to diversity and inclusion

Bazaarvoice provides equal employment opportunities (EEO) to all team members and applicants according to their experience, talent, and qualifications for the job without regard to race, color, national origin, religion, age, disability, sex (including pregnancy, gender stereotyping, and marital status), sexual orientation, gender identity, genetic information, military/veteran status, or any other category protected by federal, state, or local law in every location in which the company has facilities. Bazaarvoice believes that diversity and an inclusive company culture are key drivers of creativity, innovation and performance. Furthermore, a diverse workforce and the maintenance of an atmosphere that welcomes versatile perspectives will enhance our ability to fulfill our vision of creating the world’s smartest network of consumers, brands, and retailers.

Transparency & Integrity Builds Trust

At Bazaarvoice, we carefully consider multiple factors when determining compensation, including your background and experience. We also take geography into consideration when we can but are not able to accommodate every location when determining our ranges. These considerations mean that compensation can vary. That said, we expect the base salary for this position to be in the range to be as listed above and will depend on your skills, qualifications, and experience. This role will also be eligible for additional compensation incentives including an annual bonus and other great benefits. Your recruiter can share more about the salary ranges and total compensation package during the hiring process. If this compensation is somewhere in your ballpark, we encourage you to apply!

Bazaarvoice

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